Stateline Subaru

Stateline suburu We had an amazing experience here at somerset suburu. Great customer service from everyone. Damien was very helpful. He listened to all our requiremen We had an amazing experience here at somerset suburu. Great customer service from everyone. Damien was very helpful. He listened to all our requirement and found us the car of our dreams and within our budget. He kept us informed during the whole process which helped us a lot through this new adventure. More

Very hood experience My dealer Alex Lozano was very professional. He was not pushy at all like most dealers and it was easy to talk with him and negotiate as well as his b My dealer Alex Lozano was very professional. He was not pushy at all like most dealers and it was easy to talk with him and negotiate as well as his boss. Overall I was pleased with the service I got More

My Impreza. My sales person was Alex. Chris was his manager. Chris sold me the car not Alex. I think Alex has a lot to learn. He’s very short with his answers an My sales person was Alex. Chris was his manager. Chris sold me the car not Alex. I think Alex has a lot to learn. He’s very short with his answers and I don’t think he’s comfortable having a conversation with his customers. Financial person that I did my auto loan with. I had a question on the summary for I thought it was 2000 more. . His answer was I should’ve gone over this with Alex already. I got a little short with him he got short with me. Finally he looked at it and saw it was 2000 more than I should’ve been. He did not apologize but he did say that Alex should’ve corrected that before this. I think you always apologize to the customer Not blame another employee My last ca I had a question on the summary for I thought it was 2000 short. His answer was I should’ve gone over this with Alex already. I got a little short with him he got short with me. Finally he looked at it and saw it was 2000 more than it should’ve been. He did not apologize but he did say that Alex should’ve corrected that before this. I think you always apologize to the customer instead of saying I already told you that. My last car was with Bristol Toyota and I had an incredible experience with my sales people and service. I’m sorry disappointed I’m not at Bristol Toyota. But I’m glad I bought an Impreza. If my experience doesn’t overall improved I probably will take my Impreza to another dealer. More

First Subaru Jeff at Stateline Subaru was great to work with. He explained everything clearly and made the experience easy. I’d definitely recommend stateline to m Jeff at Stateline Subaru was great to work with. He explained everything clearly and made the experience easy. I’d definitely recommend stateline to my friends and family More

Oil Change Wayne was extremely professional and polite in his role as a Service Advisor. He provided great customer service. He really went above and beyond his Wayne was extremely professional and polite in his role as a Service Advisor. He provided great customer service. He really went above and beyond his role during our interaction. More

Great, friendly, fair Second time perchacing from this dealer (one with Somerset Subaru and one with stateline subaru). First time was awesome no issues and was very prompt Second time perchacing from this dealer (one with Somerset Subaru and one with stateline subaru). First time was awesome no issues and was very prompt and fast. This second time was just as good on the sales employee end but a little hiccup with the new way to fill paper work out ( not the employees fault). More

We were treated pleasantly and professionally by all we worked with starting with an on-line contact and while we were there at the dealership. Our needs were listened to and options explained to by all we worked with starting with an on-line contact and while we were there at the dealership. Our needs were listened to and options explained to our satisfaction. More

Somerset I have gone to Somerset Subaru for many years and have bought at least 5 Subaru’s from them. This was my first experience with stateline. I was disapp I have gone to Somerset Subaru for many years and have bought at least 5 Subaru’s from them. This was my first experience with stateline. I was disappointed not to see Wayne in Service. I hope he was on vacation. My experience was very good this week More

Love Subarau First maintenance check as Stateline so for so good! Sadly they could not help me with updating my navigation system which Somerset Subarau did in my First maintenance check as Stateline so for so good! Sadly they could not help me with updating my navigation system which Somerset Subarau did in my last car! Maybe Subaru could work on that More

Scheduled appointment My appointment took too long in my opinion. From the looks of the waiting room it looked like you were overbooked hopefully my next appointment will b My appointment took too long in my opinion. From the looks of the waiting room it looked like you were overbooked hopefully my next appointment will be better. More