Stateline Subaru

Terrible service This all started back in April 2018. My drivers belt finally went and I had it fixed. Just 1 month later I heard bad squealing from the belt. I took i This all started back in April 2018. My drivers belt finally went and I had it fixed. Just 1 month later I heard bad squealing from the belt. I took it a few times and after Wayne looked at it he said it’s not the belt. Just last Thursday I took it to my normal dealership to have my car detailed and I asked for them to figure out the squealing. They said it’s 100% the drivers belt. So I think took it back. Wayne made it seem like my other dealership was lying and it was impossible that it would be the drivers belt. I just ended up getting a call 1 hour later saying my drivers belt was changed free of charge. Now, 3 hours later I backed out of my driveway to the absolute worst squealing . I angerly called Wayne and he said well must be something else I don’t know what else to tell you and it’s late so I can only do so much. Ended up being the belt incorrectly adjusted. I never recieved an apology once. I was so excited at first to see a Subaru dealership so close to me because next month I wanted to buy one and gift my car to my sister. I am now dealing with another Subaru dealership More

Great people Having worked in the car business myself, this was the best experience ever. They understood what I needed besides what I wanted. They actually list Having worked in the car business myself, this was the best experience ever. They understood what I needed besides what I wanted. They actually listen. Excellent. More

Most smooth and least stressful car buying experience ever! I cant imagine having a better car buying experience! I went in there with lots of questions regarding the car I was interested in, my trade ins, paym I cant imagine having a better car buying experience! I went in there with lots of questions regarding the car I was interested in, my trade ins, payments, etc and Alex (the salesman I worked with) answered all of them and made sure I had all the information I needed before making my decision. Buy far the least stressful, fastest and overall best car buying experience that Ive had and I could not reccomend them more! More

First time Subaru Buyer This was my first time buying a car new and I had a lot of anxiety and questions. Alex was amazing! He was able to help me into a new Legacy. He answe This was my first time buying a car new and I had a lot of anxiety and questions. Alex was amazing! He was able to help me into a new Legacy. He answered all of my questions and really helped ease my anxiety. More

Reliable and outstanding Great group to work with to keep my Subaru on the road. Very accommodating to my erratic schedule. Outstanding work and competent people. Thank you Great group to work with to keep my Subaru on the road. Very accommodating to my erratic schedule. Outstanding work and competent people. Thank you all! More

Makes It Work I had a complicated situation involving the trade in of an existing lease in my partners name into a new lease in my name. Nick took care of everythi I had a complicated situation involving the trade in of an existing lease in my partners name into a new lease in my name. Nick took care of everything and made sure it was all resolved in a timely manner. My third lease with them and I would never use anyone else. More

Love Subaru We have both 3 Subaru’s from Somerset Subaru in the past six years, the purchase and service employees are all great to work with We have both 3 Subaru’s from Somerset Subaru in the past six years, the purchase and service employees are all great to work with More

Buying experience was pleasant The no haggling over price was a much better experience. I feel that I was treated fairly with no buyers remorse that I could have gotten a better pri The no haggling over price was a much better experience. I feel that I was treated fairly with no buyers remorse that I could have gotten a better price. More

Good experience The staff was very professional and nice. My car problem was diagnosed promptly and serviced in in a timely manner. It was an excellent experience. The staff was very professional and nice. My car problem was diagnosed promptly and serviced in in a timely manner. It was an excellent experience. More

Josh was very helpful in making buying a new car enjoyable. Josh Archer was excellent. Discussed the features that I was looking for and the price of the vehicle. He answered all my questions regarding the th Josh Archer was excellent. Discussed the features that I was looking for and the price of the vehicle. He answered all my questions regarding the the options I was looking for.. More