Stateline Subaru

12,000 service Very efficient service staff. Tried very hard to provide everything I requested. Very pleased that the same employees who worked for Somerset Subaru Very efficient service staff. Tried very hard to provide everything I requested. Very pleased that the same employees who worked for Somerset Subaru were retained by Stateline. More

Friendly, considerate informative Inna Perez was my sales representative. She was very friendly and down to earth. She cared about how I felt about getting a new car gave me all option Inna Perez was my sales representative. She was very friendly and down to earth. She cared about how I felt about getting a new car gave me all options without being confusing. She was kind and thoughtful by offering me something to drink and where to go for lunch in the area. Inna was very informative and went over in detail everything about the car I chose. She was not overwhelming and very patient with my questions. She was a wonderful sales representative for Subaru. More

Worst Experience I've Ever Had Don't even bother going to this dealership. We had an awful experience. They are not forthcoming with information that would impact your buying deci Don't even bother going to this dealership. We had an awful experience. They are not forthcoming with information that would impact your buying decision until after you sign the paperwork. This did not happen when we purchased our other Subaru's from there when it was Somerset Subaru. The salespeople and the sales managers all seem miserable since the "takeover" of Stateline and they deflect their unhappiness onto their customers. The only good thing was the price of the Subaru as they are trying to drum up foot traffic at the new dealership. Well these feet will never walk on their lot again and I will tell as many people as I can not to buy from Stateline Subaru. More

Treated with respect. Went to the dealership after doing a ton of research on vehicles. Asked to see a Forester and listed the options that I was looking for. I was given t Went to the dealership after doing a ton of research on vehicles. Asked to see a Forester and listed the options that I was looking for. I was given the tour of the car and they were very thorough. We then sat down to discuss price. Explained that I would not be making a decision today but will decide in 2 to 3 days. The discussion was very friendly and pleasant. At this point I was also talking with Chris a sales manager. Called them back the next day and we had a deal. Picked up the car a couple of days later and Alex walked us through the driving experience, again very thorough and helpful. On a whole I was extremely satisfied with the buying experience at Stateline Subaru. More

Hidden costs The car I leased is great. The sales rep Nick was fantastic. However, the hidden additions to my final sales weren't expected. The return fee and th The car I leased is great. The sales rep Nick was fantastic. However, the hidden additions to my final sales weren't expected. The return fee and the acquisition fee were not explained or made mention of until I read the contract fully when I returned home. Also, Nick was supposed to get back to my husband regarding the Apple play and the voice commands not working in tandem with each other. Still waiting. The 3 full services appeased my original sales price of the car. They had nothing to do with the additional fees that were not disclosed to me. More

They don’t stop trying to please you Their service has been great and they are servicing my Subaru Legacy right now again 😍 They are not giving up and that shows me dedication and apprec Their service has been great and they are servicing my Subaru Legacy right now again 😍 They are not giving up and that shows me dedication and appreciation ?? More

Good experience Went in the dealership to look for a new WRX STI. The sales associate Nicholas Serdynski was very helpful in showing me the vehicle. They made the who Went in the dealership to look for a new WRX STI. The sales associate Nicholas Serdynski was very helpful in showing me the vehicle. They made the whole negotiating process very easy and quick. We both were very happy with the deal and I would recommend this dealership to any who is looking for a Subaru in the future. The general manager Alvaro Vieira was very nice as well and it was a pleasure doing business with them. I also was in contact with manager Melany Fanfa who was also very nice and helpful. More

Maintenance The job was completed quickly and efficiently. I was pleased that a check was done on all of the car systems to ensure all were operating properly. The job was completed quickly and efficiently. I was pleased that a check was done on all of the car systems to ensure all were operating properly. More

Excellent experiance I was very comfortable with Josh. He listened to me and was fabulous to work with. Very happy, My new 2016 carolla was priced fairly and accurately so I was very comfortable with Josh. He listened to me and was fabulous to work with. Very happy, My new 2016 carolla was priced fairly and accurately so there was no need to haggle it go back and forth. More

Both cars I was concerned about a ‘burnt rubber’ smell coming from my engine. The problem was solved quickly and am happy to report, not as expensive as I had a I was concerned about a ‘burnt rubber’ smell coming from my engine. The problem was solved quickly and am happy to report, not as expensive as I had anticipated. Service staff was professional and knowledgeable. I’ve been using this group since purchasing my new Forester in 2007. More