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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.7
344 Reviews
Call Dealership (512) 244-8000

3000 N I-35

Round Rock, TX

78681

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Showing 344 reviews

May 07, 2024

Took my GMC Acadia into the dealer for a recall on the airbag. Although it was almost two years before the part was available for replacement the actual process at this dealer was first rate and very ef More

by Doud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
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May 07, 2024 -

Steele GMC Round Rock responded

Doud, it's great to know that Josh and our team at Steele GMC Round Rock were able to provide you with efficient service for your recall. We appreciate your patience and understanding during the process!

Helpful
May 07, 2024

Making appointment was quick and accurate. Service Advisor (Chad) notified me of service that was required or coming up soon for my consideration and planning to get the work completed. Chad More

by CountrySpace49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, DAS Reputation Managemet
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May 07, 2024 -

Steele GMC Round Rock responded

We're glad to know that you had a positive experience with Chad and the rest of our team at Steele GMC Round Rock. We appreciate your feedback about our efficient appointment scheduling and communication. Thank you for choosing us!

May 08, 2024 -

CountrySpace49 responded

The portion of the building I saw during the time I waited for my vehicle to be serviced, was clean even though I was there in the late afternoon. Staff provided a cordial greeting and interacted with me and each other in a positive/productive manner. I used this dealership location (prior ownership) for the purchase of my Sierra 1500 and all service work. This is the second time my vehicle has been serviced by the Steele Dealership. My first interaction occurred shortly after the transaction to the Steele ownership. Interaction was appropriate and transition from the prior owner to the Steele ownership was transparent to me. This visit was smooth with my intended services being addressed within the agreed timeframe.

May 08, 2024 -

CountrySpace49 responded

No additional comments.

Helpful
May 01, 2024

Made my car buying experience very easy and enjoyably. . From time I place car order and pick car up he was on point. More

by Sibdelib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
May 02, 2024 -

Steele GMC Round Rock responded

We're glad to know your car buying experience was easy and enjoyable at Steele GMC Round Rock. Thanks for choosing us, we appreciate the positive feedback!

Helpful
April 30, 2024

Easy to deal with. Limited back and forth with "manager" to agree on price. Would definitely do business with them again, and ask for Jose. More

by Oscartd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Apr 30, 2024 -

Steele GMC Round Rock responded

We're glad to know your experience with us at Steele GMC Round Rock was straightforward and positive! We'll pass along the kind words to Jose. Looking forward to doing business with you again in the future, Oscar!

Helpful
April 29, 2024

Martin was awesome. No pressure no hassle. You won my business by letting me do what I needed to do to make up my mind. Thanks for all your help! More

by coonsharley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Apr 30, 2024 -

Steele GMC Round Rock responded

We're delighted to know Martin provided a no-pressure experience at Steele GMC Round Rock. We appreciate your business and are here if you need any further assistance!

Helpful
April 28, 2024

Very good fast service and very friendly people i recomend this dealer 100%. Thank you. More

by decidido83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Apr 29, 2024 -

Steele GMC Round Rock responded

Thank you for recommending Steele GMC Round Rock! We're grateful for the positive feedback.

Helpful
April 26, 2024

Excellent customer service, Stephen does an awesome job letting keeping you informed and is very responsive. More

by Jivrreal71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shuster, DAS Reputation Managemet
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Apr 26, 2024 -

Steele GMC Round Rock responded

We're glad to know that you had an excellent customer service experience with Stephen at Steele GMC Round Rock. We appreciate your feedback and look forward to serving you again in the future!

Helpful
April 25, 2024

Excellent and professional staff to do business with. We drove 500 miles to make this deal happen and would do it again. No pressure to buy or trade vehicle. More

by Chris Mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Toby Turner and Mark Lof., DAS Reputation Managemet
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Apr 25, 2024 -

Steele GMC Round Rock responded

Chris, we're so glad to know our team at Steele GMC Round Rock made your long journey worthwhile. Thanks for trusting us with your business and taking the time to share this positive review!

Helpful
April 24, 2024

Best purchasing and trade-in experience I’ve ever had with Martin McCoy and the rest of the staff who made our visit perfect. More

by Ethan Hejl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin McCoy, DAS Reputation Managemet
Report | Print
Apr 24, 2024 -

Steele GMC Round Rock responded

Ethan, we're delighted to know that Martin and our team at Steele GMC Round Rock provided you with an exceptional trade-in experience. Thanks for sharing your positive feedback!

Helpful
April 19, 2024

Great experience! !! Everyone was nice and helpful!! Looking forward to the next time I need something done on my truck!! More

by Alejandro.deanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Evans , DAS Reputation Managemet
Report | Print
Apr 22, 2024 -

Steele GMC Round Rock responded

Alejandro, we're glad to know you had a great experience at Steele GMC Round Rock! We look forward to assisting with your truck's needs in the future. Thanks for sharing your review!

Helpful
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