Steele GMC Round Rock

Very pleased my service everyone was polite and competent relaxing wait and very efficient job well done thank u relaxing wait and very efficient job well done thank u More

Great customer service, I went to buy a GMC terrain and everything came out smooth. everything came out smooth. More

I brought my vehicle in because it would not start. I was told it needed a battery, so I had the battery replaced and also paid for an oil change. There were no overheating issues or coolant leaks b I was told it needed a battery, so I had the battery replaced and also paid for an oil change. There were no overheating issues or coolant leaks before bringing it in. After picking up my vehicle and driving home, it overheated on that same drive. I checked and found that the coolant was low. This is after paying for a service that advertises a multi-point inspection, which clearly was not performed. I had to tow the vehicle back at my own expense. At that point, I was told the technician was new and had not topped off fluids or completed the inspection. Shortly after, that explanation changed to “it’s due to age and mileage,” and the dealership refused to take any responsibility. Let’s be clear: The vehicle was returned to me in an unsafe condition, without proper fluids, after a service that should have included basic checks. It overheated immediately after leaving. That is not a coincidence. Because of this, I was without my vehicle for 14 days, paid for a second tow, and was then charged over $3,000 for a radiator that failed after the overheating incident. The fact that they admitted the technician didn’t perform routine checks, and still refused to take accountability, says everything about how this place operates. I would strongly recommend thinking twice before bringing your vehicle here. More

Chad was friendly and helpful. The car was completed in a timely manner and check out was very easy and pleasant The car was completed in a timely manner and check out was very easy and pleasant More

I had a really good buying experience at Steele. No pressure, just an honest conversation about what I wanted and how they could meet those requests. I visited several dealerships before deciding on No pressure, just an honest conversation about what I wanted and how they could meet those requests. I visited several dealerships before deciding on Steele. They were easily the easiest to do business with. More

I had an outstanding experience with Steele GMC from start to finish. The entire team demonstrated professionalism, transparency, and respect throughout the process. My salesperson was responsive, st start to finish. The entire team demonstrated professionalism, transparency, and respect throughout the process. My salesperson was responsive, straightforward, and ensured every question was answered with zero surprises. We aligned on numbers before I even stepped into the dealership, which made the entire experience efficient and stress-free. What truly set them apart was their transparency—no pressure, no unnecessary add-ons, just a genuine effort to make the deal work based on my needs. The process was smooth, organized, and exactly how a major purchase should feel. Steele GMC sets the standard for how car buying should be done—professional, honest, and customer-focused. I wouldn’t hesitate to do business with them again. More

Thorough and courteous, timely manner for service appointment, will follow up with suggested services at a later date. appointment, will follow up with suggested services at a later date. More

I attempted to perform as much of my transaction as possible online; however, their somewhat automated (value your trade) system started so low on my trade that it seriously jeopardized the sale... Ob possible online; however, their somewhat automated (value your trade) system started so low on my trade that it seriously jeopardized the sale... Obviously, it a business, and they have a job to do, but it was so far off that I immediately started shopping elsewhere, getting the expected much better offers for my trade. In all honesty, if any other local dealership had the specifically optioned truck I wanted in stock, I would have bought it from them. That said, Toby Turner (Sales) saved the deal via email, voice message, a calm demeanor over the phone, combined with Steele GMC willingness to negotiate and (again) them having the specific vehicle I wanted. Once we got through the trade-in negotiations, I couldn't have ask for a better, faster, smoother transaction, during and after the sale. More

Kyra was very professional which made my visit a pleasant experience. I would recommend others to this dealership. experience. I would recommend others to this dealership. More