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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
515 Reviews
Call Dealership (512) 244-8000
View Awards

3000 N I-35

Round Rock, TX

78681

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Showing 515 reviews

September 12, 2025

Purchased 2021 Chevrolet truck hadn’t even had it 31 days and it’s been in the shop 4 times. GM mechanics can’t fix the issue yet we’re paying $800 on a xxx vehicle that they sold us. Getting an attorney inv More

by hutson_myra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard-service manager Mark-Sales manager , DAS Reputation Managemet
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September 07, 2025

Long wait time and lack of communication from my service advisor regarding the status of my vehicle. More

by FriscoFern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAS Reputation Managemet
Report | Print
Sep 09, 2025 -

Steele GMC Round Rock responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Richard Davidson - Service Director - (512) 244-8000

August 21, 2025

Smooth and seamless from start to finish! Thank you for making a trade with another dealership to get my dream truck to Austin! More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Reed - 5 stars
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Aug 25, 2025 -

Steele GMC Round Rock responded

Amy, we're excited that our team could work with another dealership and make it happen. We appreciate you choosing Steele GMC Round Rock and we wish you many safe miles ahead in your new truck!

August 19, 2025

Very good and professional. The waiting was not long and the area was clean well. More

by Grama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen , DAS Reputation Managemet
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Aug 21, 2025 -

Steele GMC Round Rock responded

Thanks so much for the feedback, Grama. We look forward to your next visit to Steele GMC Round Rock!

August 17, 2025

Always pleased with Kyra and the outstanding service there at Steel GMC Round Rock Texas. More

by scottmims1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Report | Print
Aug 20, 2025 -

Steele GMC Round Rock responded

Kyra will appreciate the kudos! Thanks for sharing your experience working with our exceptional team at Steele GMC Round Rock.

August 14, 2025

We had a great experience purchasing a new vehicle from Steele. Our sales guy, Jay, was phenomenal & the finance & sales managers were extremely kind & patient. More

by Kreina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Reed, Mike Hiler, & Nathan in finance, DAS Reputation Managemet
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Aug 15, 2025 -

Steele GMC Round Rock responded

Kreina, it means the world to us that you had such a wonderful experience with our team! We will pass along your kind words to Jay and the rest of the crew. See you next time at Steele GMC Round Rock!

August 06, 2025

Earlier this week, I left a review expressing my disappointment with the service I received at this dealership. However, I was pleasantly surprised when Jenny Cook reached out to me this morning. Sh More

by Tolharris12
Recommend Dealer
Yes
Employees Worked With
Jenny Cook
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Aug 06, 2025 -

Steele GMC Round Rock responded

Thank you for sharing your updated experience with Jenny and our team at Steele GMC Round Rock. We're so pleased to hear she turned things around and restored your confidence in our service. We look forward to serving you again!

July 24, 2025

They are very friendly and quick to answer questions. If they don’t know the answer they quickly find out. More

by jerryghohensee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rios and Austin Simmons, Mike McCloskey, DAS Reputation Managemet
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Jul 25, 2025 -

Steele GMC Round Rock responded

We're glad to hear our team was helpful, Jerry! We appreciate your business and hope to see you again at Steele GMC Round Rock.

July 17, 2025

Clean. Fast efficient service provider. Kyra was great technician. Waiting room was clean and comfortable. Appointment was kept and work was completed promp More

by ty.choate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra, DAS Reputation Managemet
Report | Print
Jul 18, 2025 -

Steele GMC Round Rock responded

We appreciate your business and five-star review of Steele GMC Round Rock, Ty! Thank you for sharing your experience with Kyra and the team. See you next time!

June 30, 2025

Kyra, Jay, & Marshall are my go to people. They are professional and great people to work with. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Report | Print
Jul 03, 2025 -

Steele GMC Round Rock responded

We're elated to hear that Kyra, Jay, and Marshall have earned Steele GMC Round Rock your confidence, David!

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