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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
483 Reviews
Call Dealership (512) 244-8000
View Awards

3000 N I-35

Round Rock, TX

78681

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Showing 483 reviews

October 24, 2023

No appointment, yet they were able to take care of the issue promptly. Good service. More

by MikeLynch
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Shuster
Report | Print
Oct 24, 2023 -

Steele GMC Round Rock responded

It was our pleasure to assist you at Steele GMC Round Rock, even without an appointment, Mike! Thank you for the 5-star review!

October 24, 2023

Great fast service communication was great . Loved that my service person Scot called to tell me how much my blow up chunky in my back seat scared the mess outta him lol … sorryyy … but so worth More

by ashleejmetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot , DAS Reputation Managemet
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Oct 25, 2023 -

Steele GMC Round Rock responded

Ashlee, it sounds like you gave Scot quite the surprise with your backseat passenger! We're glad to know that our team at Steele GMC Round Rock provided great service and communication. Thanks for sharing your review and this fun story!

October 22, 2023

Always great service, Scot is great service gentleman, keep up the great work with your customers More

by kennethsmothers95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Oct 23, 2023 -

Steele GMC Round Rock responded

We are glad to hear that Scot and the team have provided excellent service. Thank you for choosing Steele GMC Round Rock as your go-to service center!

October 22, 2023

Best service department in round rock. Professional services and courteous. I trust them with my vehicle. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot
Report | Print
Oct 23, 2023 -

Steele GMC Round Rock responded

Debbie, we're so glad to know you trust our service department at Steele GMC Round Rock. Thanks for the kind words about our professionalism and courtesy!

October 19, 2023

Thanks Kyra for taking care of the issues with my GMC and the oil change and tire rotation always a pleasure More

by larrybartlett1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Oct 20, 2023 -

Steele GMC Round Rock responded

Larry, we're glad to know Kyra and our team at Steele GMC Round Rock were able to assist with your vehicle needs. We appreciate the feedback!

October 19, 2023

Chris Bird, the service manager was excellent and very knowledgeable. He analyzed an on going problem and promptly fixed it. Scott did a good job as well. More

by dgentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bird
Report | Print
Oct 19, 2023 -

Steele GMC Round Rock responded

We're glad to know that Chris and Scott were able to promptly fix your issue at Steele GMC Round Rock. Thank you for sharing this positive feedback about their excellent work!

October 13, 2023

Kyra was very professional and helpful. The entire team seemed to run like a machine. Martin McCoy was the salesman that sold us our Acadia originally and it was the best experience that we More

by Ford.timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Report | Print
Oct 13, 2023 -

Steele GMC Round Rock responded

We're delighted to know that Kyra, Martin, and the rest of our team at Steele GMC Round Rock provided you with a top-notch car-buying experience. Enjoy your new vehicle, and we hope to see you back!

October 12, 2023

On time appointment on time completion. Very good communication between advisor and client. Highly recommend service department More

by fishingman53RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Oct 13, 2023 -

Steele GMC Round Rock responded

We're glad to know you had a timely and communicative experience with our service department at Steele GMC Round Rock. Your recommendation means a lot to us. Thank you!

October 10, 2023

Had appointment for oil change & tire balance & rotation took 3 hrs much to long for service with appointment staff friendly and courteous. Waiting room clean and comfortable. More

by fishin4texas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCloskey, DAS Reputation Managemet
Report | Print
Oct 10, 2023 -

Steele GMC Round Rock responded

We appreciate your feedback and patience during your recent visit for an oil change and tire service at Steele GMC Round Rock. We're glad to know our team was friendly, but we'll definitely look into how we can improve the timing of services with appointments. Thanks again!

Oct 11, 2023 -

fishin4texas2 responded

Yes that would be good. The reason you make an appointment is so you shouldn’t have to wait 3hrs for a 1hr. Job

October 09, 2023

Martin McCoy was exceptional in explaining every thing. He was very courteous and professional and answered any and all questions. More

by ronaldhoffart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin McCoy
Report | Print
Oct 09, 2023 -

Steele GMC Round Rock responded

Ronald, we're delighted to know that Martin provided exceptional service during your visit at Steele GMC Round Rock. We appreciate the feedback and look forward to assisting you in the future!

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