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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
483 Reviews
Call Dealership (512) 244-8000
View Awards

3000 N I-35

Round Rock, TX

78681

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Showing 483 reviews

September 06, 2023

Customer service from sales to finance was very good. I would recommend this dealership to anyone. More

by rcmitchell30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Gonzalez, DAS Reputation Managemet
Report | Print
Sep 06, 2023 -

Steele GMC Round Rock responded

We are glad to hear that you have had a great experience with the Steele GMC Round Rock team. Thank you for recommending us!

September 03, 2023

They always do a great job taking care of my truck. Speedy and not overpriced. More

by Michael.moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Sep 05, 2023 -

Steele GMC Round Rock responded

It has been our pleasure to take care of your truck here at Steele GMC Round Rock. Thank you and we hope to see you again next time!

September 03, 2023

Visit this dealership to see what was wrong with my driver's side headlight. Scott was very helpful. More

by maryannkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Murray, DAS Reputation Managemet
Report | Print
Sep 05, 2023 -

Steele GMC Round Rock responded

We are glad to hear that Scott was very helpful. Thank you for choosing Steele GMC Round Rock.

August 30, 2023

Team has been kind, courteous and flexible throughout seven years of engagement. From selling to, buying from, and working on my ride, I have never been disappointed. More

by arlowrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra, DAS Reputation Managemet
Report | Print
Aug 30, 2023 -

Steele GMC Round Rock responded

We're delighted to know that our team at Steele GMC Round Rock has been able to provide you with consistent service over the years. Thank you for your loyalty and support!

August 27, 2023

Stephen was great. Understands the meaning of good customer service. I will use Steele gmc again. More

by gmunleycom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen shuster
Report | Print
Aug 28, 2023 -

Steele GMC Round Rock responded

Thank you for the review! We appreciate the kind feedback about Stephen and hope to see you again at Steele GMC Round Rock!

August 24, 2023

Friendly staff Employees like their jobs Reasonable inventory Dealership very organized Staff are proud to work there Knowledgeable staff More

by Ccassity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Evans, DAS Reputation Managemet
Report | Print
Aug 25, 2023 -

Steele GMC Round Rock responded

We're delighted to know that you had a positive experience with our friendly and knowledgeable team at Steele GMC Round Rock! Thanks for recognizing the pride we take in our work and organization!

August 12, 2023

Service staff does not come out to greet me. Everyone just looking at phones. Why? More

by Ivyjay1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Payment dept after service , DAS Reputation Managemet
Report | Print
Aug 14, 2023 -

Steele GMC Round Rock responded

I'm disappointed to see that we fell short of our high expectations during your visit. We strive to provide a positive and welcoming atmosphere and I am upset that we missed the mark. I would appreciate the chance to make this right and see how we can assist you moving forward. Would you please call me? Thank you, Richard Davidson - Service Manager - (512) 244-8000

August 12, 2023

Chad in the service department has been taking great care of my GMC 2500 and myself for years. I highly reccommend. More

by borismilensky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Aug 14, 2023 -

Steele GMC Round Rock responded

Boris, it's great to know that Chad has been providing excellent service for your GMC 2500 at Steele GMC Round Rock. We appreciate the recommendation!

August 10, 2023

Excellent service advisor, friendly, fast and accurate. Right on time , when we need service or our next truck we will definitely be back. More

by Gesss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra, DAS Reputation Managemet
Report | Print
Aug 10, 2023 -

Steele GMC Round Rock responded

We're delighted to know you had an excellent experience with our service team here at Steele GMC Round Rock! We look forward to assisting you again in the future and we wish you safe travels until then.. Thanks for the review!

August 03, 2023

As always courteous knowledgeable service from Scot and his team Scot is the reason for our continued loyalty at gmc More

by Texased58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scot Murray , DAS Reputation Managemet
Report | Print
Aug 04, 2023 -

Steele GMC Round Rock responded

We're delighted to know that Scot and the team at Steele GMC Round Rock have earned your loyalty with their knowledgeable service. Thanks for sharing this review, we appreciate it!

Aug 07, 2023 -

Texased58 responded

Brand loyalty is built in your after the sale service Scot has built that brand everyday for over a decade Thanks for the continued service Making it personal Thanks

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