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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
483 Reviews
Call Dealership (512) 244-8000
View Awards

3000 N I-35

Round Rock, TX

78681

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Showing 483 reviews

August 02, 2023

Very accommodating to find auto I wanted . professional . Second auto purchased here. Service is exceptional . More

by dsmartin27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Aug 03, 2023 -

Steele GMC Round Rock responded

We're so glad to know you had a great experience with us at Steele GMC Round Rock! It's wonderful that our team could help find the perfect vehicle for you. Thanks for choosing us again, and we look forward to serving your automotive needs in the future!

July 29, 2023

Very accommodating. Had a one day turn around for a transmission program reset. Also incorporated towing charge into final bill which was an easier process for me. More

by irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Fleming
Report | Print
Jul 31, 2023 -

Steele GMC Round Rock responded

We're glad to know that our team at Steele GMC Round Rock was able to accommodate your needs and make the process easier for you. Thanks for sharing this positive feedback!

July 22, 2023

Very neat, has that welcoming atmosphere. It has a nice waiting area and friendly staff. More

by hector_alban2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Shuster
Report | Print
Jul 22, 2023 -

hector_alban2000 responded

Very neat it has that welcoming atmosphere, has a nice waiting area and friendly staff.

Jul 24, 2023 -

Steele GMC Round Rock responded

We're grateful to have you as a Steele GMC Round Rock customer, Hector. Thanks for the review!

July 22, 2023

Great service, everyone I dealt with was good people. I will definitely come back for service or a new vehicle. More

by rags691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Report | Print
Jul 24, 2023 -

Steele GMC Round Rock responded

We're so glad to hear that you had a great experience with us at Steele GMC Round Rock! Thank you for your kind words and we look forward to serving you again in the future, whether it's for service or if you decide on a new vehicle. Have a wonderful day!

July 21, 2023

Great experience, Bob and everyone else was very easy to work with. No pressure either! More

by gbailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Enchil, DAS Reputation Managemet
Report | Print
Jul 21, 2023 -

Steele GMC Round Rock responded

Thank you for the review! We are so glad to hear that Bob delivered such a successful purchase experience. Drive safely, and we hope to see you back at Steele GMC Round Rock!

July 20, 2023

Took over a month t9 get my car from repairs without a loaner car. Had to rent a car while my car was in the shop. Also had to replace the battery because it sat out for a month. Wish I could have gotte More

by r.duffin
Recommend Dealer
No
Employees Worked With
Chad van story
Report | Print
Jul 21, 2023 -

Steele GMC Round Rock responded

I would like to apologize that we didn't leave a better impression. We strive for effective and efficient service work, and I hate to think that you were without your vehicle for so long. We understand how frustrating these matters can be and would appreciate speaking with you directly to see how we can improve your 3-star rating. Please contact me at your earliest convenience and we can walk through this together. Thank you, Richard Davidson - Service Manager - (512) 244-8000

July 15, 2023

As always, it was a great experience with Kyra having my vehicle serviced at Steele GMC Round Rock! More

by Amuhle84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Flemming
Report | Print
Jul 17, 2023 -

Steele GMC Round Rock responded

Thank you for reviewing Kyra and Steele GMC Round Rock! We truly appreciate your feedback!

July 15, 2023

Nice and clean. Sales and front desk personnel are exceptional. Maintenance was over all good. My maintenance representative was nice, courteous and very quick More

by Johnny West
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
July 13, 2023

great place to buy a truck. helped with everything. very friendly. would definitely come back here More

by rickribera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Jul 14, 2023 -

Steele GMC Round Rock responded

Thank you for choosing Steele GMC Round Rock! We hope you enjoy the truck and are here to help with any of your future automotive needs.

July 10, 2023

The service manager does not explain what is cover in a service of repair order that was brought in for a power steering th More

by mar_pen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scot Murphy, Richard Service Manager, DAS Reputation Managemet
Report | Print
Jul 11, 2023 -

Steele GMC Round Rock responded

We are sorry to see this feedback as we have communicated with you directly by phone to provide full transparency during our conversation with regard to the scope of services covered in the repair order. We were additionally able to significantly reduce the cost of services from your original estimate. We are happy to perform the anticipated repairs on your vehicle once the required parts arrive, and we encourage you to reach out if there is anything further we can discuss with you regarding this matter. Thank you, Richard Davidson - Service Manager - (512) 244-8000

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