Back

Steele GMC Round Rock

Round Rock, TX

4.8
490 Reviews

3000 N I-35

Round Rock, TX

78681

Directions

By Type

Showing 490 reviews

July 04, 2023

we have about 20 years at this location and we are pleased with all you do to service our vehicle. Keep up the good work. Scott is the best service Mgr. ever. The only issue is the cost keeps going up More

by rodfrazier
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Murray, DAS Reputation Managemet
Jul 05, 2023 -

Steele GMC Round Rock responded

Thank you for your loyalty and kind words about our service at Steele GMC Round Rock! We appreciate your feedback, and we'll continue to work hard to provide excellent service. If there's anything else we can do for you, please let us know. Have a great day!

June 30, 2023

Stephen was especially helpful helping me resolve proof of insurance problem. I was in and out quickly. More

by gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 30, 2023 -

gerald responded

Stephen was especially helpful.

Jul 03, 2023 -

Steele GMC Round Rock responded

Gerald, we're over the moon Stephen offered thorough and prompt service! Safe travels, and thanks for working with us at Steele GMC Round Rock!

June 29, 2023

Whenever my truck needs work take in to see Scot truck is in shop getting fixed and does great work More

by tommydymke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Murray
Jun 30, 2023 -

Steele GMC Round Rock responded

Thank you for the positive review! We're glad that Scot has taken excellent care of your vehicle, and we appreciate you choosing Steele GMC Round Rock as your go-to dealership!

June 27, 2023

I was experiencing a sound coming from the driver side front end. I knew this wasn’t good and needed it to be seen as soon as possible. I called to schedule an appointment with a local dealership. They ma More

by Lisa S
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Shuster
Jun 28, 2023 -

Steele GMC Round Rock responded

Thanks for taking the time to leave us such a glowing review, Lisa! We're delighted that Steven and our team at Steele GMC in Round Rock could provide you with an amazing experience from start to finish. Whether it be our comfy waiting area or our attentive customer care, we do our best to ensure that you will always have a pleasant time working with us. We appreciate your recommendation and look forward to seeing you again for another efficient vehicle service and repair. Safe travels!

June 25, 2023

I was able to get my servive done in a timely manner, also they inspected my vehicle and recommended other services. Not being pushy about it. More

by corvettezr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla in Round Rock, Texas.
Jun 26, 2023 -

Steele GMC Round Rock responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Steele GMC Round Rock team. Drive safely, and we hope to see you again down the road!

June 25, 2023

Taken care with reliability, and quality of work completed, maintenance was completed with professional style. More

by rontiveros22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scot Murray , DAS Reputation Managemet
Jun 26, 2023 -

Steele GMC Round Rock responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Steele GMC Round Rock. Safe travels!

June 24, 2023

Never greeted, long wait, never discussed work being done on my vehicle, called more than once to schedule service visit More

by bmtx87
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Na
Jun 26, 2023 -

Steele GMC Round Rock responded

I sincerely apologize for the lack of communication and the wait time you experienced while working with our team. This isn't the level of service we aim to provide, and I'm very sorry we missed the mark. If you're open to continuing this conversation, I'd like to help. Please consider reaching out to me directly when you have a moment. Thank you, Richard Davidson - Service Manager - (512) 244-8000

June 22, 2023

Scott is always a great! Got the job done. Thank you for getting job done. More

by shari_gamble
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot, DAS Reputation Managemet
Jun 22, 2023 -

Steele GMC Round Rock responded

Shari, we're overjoyed to hear that Scott has consistently hit the mark with fantastic service! Thanks for being a Steele GMC Round Rock customer. We look forward to your next visit!

June 22, 2023

This is a new dealership for me and so far it has been very good. It’s been easy to make an appointment plus everyone I dealt with has been very friendly and professional. More

by Gunktex
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyrie
Jun 22, 2023 -

Steele GMC Round Rock responded

We're so glad to hear that you've had a positive experience with us! Making appointments and providing friendly and professional service are top priorities for our team. Thank you for choosing Steele GMC Round Rock, and we look forward to serving you again in the future!

June 18, 2023

We had great experience; Michale was very helpful and knowledgeable. He made the process easy . More

by Faustotorres55
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Jun 19, 2023 -

Steele GMC Round Rock responded

It's great to hear that Michale took such great care of you! Thank you for choosing Steele GMC Round Rock and for sharing your experience. Safe travels ahead!

...
27
...