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Steele GMC Round Rock

Round Rock, TX

4.8
482 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 482 reviews

June 22, 2023

This is a new dealership for me and so far it has been very good. It’s been easy to make an appointment plus everyone I dealt with has been very friendly and professional. More

by Gunktex
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyrie
Jun 22, 2023 -

Steele GMC Round Rock responded

We're so glad to hear that you've had a positive experience with us! Making appointments and providing friendly and professional service are top priorities for our team. Thank you for choosing Steele GMC Round Rock, and we look forward to serving you again in the future!

June 18, 2023

We had great experience; Michale was very helpful and knowledgeable. He made the process easy . More

by Faustotorres55
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Jun 19, 2023 -

Steele GMC Round Rock responded

It's great to hear that Michale took such great care of you! Thank you for choosing Steele GMC Round Rock and for sharing your experience. Safe travels ahead!

June 16, 2023

All issues concerning the vehicle were resolved. And they Kept me informed during the process More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 16, 2023 -

Steele GMC Round Rock responded

Hi Jim - We really appreciate you taking the time to leave Steele GMC Round Rock this awesome review. Thank you for sharing your experience.

June 16, 2023

I lucked into meeting Bob, the salesman I worked with. I enjoyed working and visiting with him. Everyone there was helpful and friendly. I got the truck I wanted at a price I could pay. More

by nightskywalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Enchil, Mark Lof, DAS Reputation Managemet
Jun 19, 2023 -

Steele GMC Round Rock responded

We're so glad to hear that you had a great experience working with Bob and the team at Steele GMC Round Rock! Thank you for choosing us and we hope you enjoy your new truck. If there's anything else we can do for you, please don't hesitate to reach out! Safe travels!

June 16, 2023

First time with steel since they purchased old dealer. This review is for service experienced transmission problems that the previous dealer had worked on three or four times to correct every time they se More

by Reolivas80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Jun 16, 2023 -

Steele GMC Round Rock responded

Thank you for choosing Steele GMC for your service needs. I appreciate your feedback and am glad to hear that our team was able to address the transmission issue. If you have any further concerns or questions, I would be happy to help out. Take care, Richard Davidson - Service Manager - (512) 244-8000

June 14, 2023

Went in for an oil change and was advised of other recommendations. It was a lot, but there was no pressure to have work done there. Steven was a very friendly and competent service manager. Waited mi More

by Calicord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Jun 14, 2023 -

Steele GMC Round Rock responded

Steven and the rest of our team at Steele GMC Round Rock are grateful for your kind words, Calicord! We're glad to hear that you had a positive experience with our service department during your oil change. Thank you for taking the time to share this feedback with us. Drive safely and have a great day!

June 14, 2023

Talked to them through text. Then drove up and bought a truck Todd was great to work with. More

by Nightowl4988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 14, 2023 -

Steele GMC Round Rock responded

It was our pleasure to assist you! Thank you for choosing Steele GMC Round Rock and for sharing your experience with Todd. Safe travels in your new truck!

June 10, 2023

Good customer service. In and out in no time. Would recommend Steele for car buying to family and friends More

by Divamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 12, 2023 -

Steele GMC Round Rock responded

We're thrilled to see that you had a great experience at Steele GMC Round Rock and appreciate your recommendation to family and friends. Our team is dedicated to providing efficient service with top-notch customer service. Thank you for taking the time to share your review with us!

June 06, 2023

Good service at Steele. Courtesy on time you need to do an easier way to do surveys. I don’t want to sing into my google account More

by Hlsrrs18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Shuster
Jun 06, 2023 -

Steele GMC Round Rock responded

We're thrilled you had a good service experience at Steele GMC Round Rock! We appreciate your feedback and will take it into consideration when improving our survey process. Thank you for choosing us for all your vehicle needs.

June 04, 2023

Good dealership, they took care of my problem and also took care of a warranty billing issue to insure I did not have to pay out of pocket since I had the full premium warranty. More

by jscottsing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Jun 05, 2023 -

Steele GMC Round Rock responded

Thank you for the review! We are thrilled to hear that you had a successful service experience. Drive safely, and we hope to see you back at Steele GMC Round Rock!

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