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Steele GMC Round Rock

Round Rock, TX

Overview
Reviews
4.8
490 Reviews
Call Dealership (512) 244-8000
View Awards

3000 N I-35

Round Rock, TX

78681

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Showing 490 reviews

April 04, 2022

I went to Nyle Maxwell GMC to get a discount on a new truck at a time when no one else had any incentives or much inventory. The buying process was simple. Everyone was very friendly, honest, accommoda More

by Navaho5800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Apr 04, 2022 -

Steele GMC Round Rock responded

We're elated to hear this was your best purchase experience in 30 years! It's always our goal to make your experience simple and to find you a vehicle that will meet all of your needs. We can't thank you enough for your supportive review for the Nyle Maxwell GMC team, and we wish you safe and smooth travels in your new truck!

March 25, 2022

Go see Toby! He will help you out! We enjoyed meeting him and he was easy to work with! More

by Watson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby
Report | Print
Mar 25, 2022 -

Steele GMC Round Rock responded

We feel very fortunate to have Toby on our team, and we're so glad you enjoyed working with him! Thank you for sharing your enthusiasm for Nyle Maxwell GMC, and the whole team here wishes you smooth travels on the road ahead!

March 25, 2022

I was extremely happy with how Scot Murray managed the service of my GMC Sierra. He made sure I got all my questions answered and concerns addressed. Entire process...from start to finish...was top notc More

by galba1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Report | Print
Mar 25, 2022 -

Steele GMC Round Rock responded

Meeting and exceeding your expectations is always a top priority at Nyle Maxwell GMC, and we're happy to hear we're hitting the mark. We can't thank you enough for putting your trust in us to keep you safely on the road, and we look forward to our next chance to work together!

February 16, 2022

Did not like Chad. He was very condescending. Least busy I have seen the service bay. I will be back hopefully not with Chad More

by Srornab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Feb 23, 2022 -

Steele GMC Round Rock responded

I am sorry to read this feedback. I expect the highest level of service from my team, and it is disappointing that this was not better reflected in your time working with us. I would appreciate the chance to speak with you so I can better understand what happened here. If you are willing to discuss this further, please feel free to give me a call. Thank you, Rick Wheeler - Service Manager - 512-244-8000

February 07, 2022

Jaclyn was Prompt and very helpful. I was kept informed every step of the way More

by Bled
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hebert, Jacelyn, DAS Reputation Managemet
Report | Print
Feb 07, 2022 -

Steele GMC Round Rock responded

It is nice of you to say that Jaclyn was helpful and wonderful to work with. We appreciate your trust in the team to keep you informed throughout the process. Thanks for choosing Nyle Maxwell GMC!

January 31, 2022

Best dealer experience in 53 years. Martin McCoy is personable, knowledgeable and very helpful. A#1! More

by Mohillbillie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin McCoy
Report | Print
Feb 01, 2022 -

Steele GMC Round Rock responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Martin and the Nyle Maxwell GMC team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

This is my go to dealership for all of my mechanical needs on all of my GM devices More

by cliffm4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Murray
Report | Print
Jan 28, 2022 -

Steele GMC Round Rock responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Nyle Maxwell GMC team. Drive safely, and we hope to see you back again down the road!

Jan 28, 2022 -

Steele GMC Round Rock responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Nyle Maxwell GMC Team

January 23, 2022

I had a great experience with them. Curtious, friendly and professional. I highly recommend them. More

by Joy2theworld007@yaoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose H., DAS Reputation Managemet
Report | Print
Jan 23, 2022 -

Steele GMC Round Rock responded

Thanks for the fantastic review! Your kind words are deeply appreciated and we hope to see you again soon!

January 16, 2022

This auto is the fifth car I have purchased from Nyle Maxwell. I am a senior citizen widow so I have to trust my purchases. Nyle Maxwell has been fair with me. More

by Diane.wren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lof, Clayton Cunningham, DAS Reputation Managemet
Report | Print
Jan 16, 2022 -

Steele GMC Round Rock responded

We are thrilled to see that our team had earned your business, Diane. Thanks for your continued support of Nyle Maxwell GMC!

January 13, 2022

They got my vehicle in and out quickly. They contacted me once vehicle was ready to be picked up. Service advisor informed me of the repairs made. More

by Patrickt24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jan 13, 2022 -

Steele GMC Round Rock responded

It's our goal to ensure our guest's service needs are taken care of so they can get back to enjoying their day. Thanks so much for the kudos and we hope to see you at Nyle Maxwell GMC again next time!

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