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Steele GMC Round Rock

Round Rock, TX

4.8
482 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 482 reviews

August 12, 2021

What a great place!!! Everyone was absolutely awesome! Our experience was superb! More

by kibbejustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby and Mark were awesome , DAS Reputation Managemet
Aug 13, 2021 -

Steele GMC Round Rock responded

Thanks for the great review, from your friends at Nyle Maxwell GMC!

August 10, 2021

Jose and Team customer service was outstanding. Jose and Team walks the customer through the process step by step. Excellent service and great vehicle pricing. More

by SGT67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Aug 11, 2021 -

Steele GMC Round Rock responded

We're delighted to hear that Jose was such a help to you, and we'll be sure to compliment him on his great work. Thank you for choosing Nyle Maxwell GMC - and safe travels!

August 09, 2021

Andrew and the crew at Nyle Maxwell are phenomenal. They go out of their way to help you get in the right vehicle. We are so very happy More

by amberspinner
Recommend Dealer
Yes
Employees Worked With
Andrew Paul, Don Sanchez, DAS Reputation Managemet
Aug 09, 2021 -

Steele GMC Round Rock responded

Amber, when you're happy, we're happy! We're honored that you found Andrew and the crew to be phenomenal and that you gave us a chance to go above and beyond for you. Thank you for relying on Nyle Maxwell GMC and drive safe!

August 08, 2021

This dealership is super awesome during the sales process and most dealerships are but this one is horrible after the sale. My new truck of a month old had an issue with some of the safety features so we cal More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Reputation Managemet
Aug 10, 2021 -

Steele GMC Round Rock responded

We appreciate you taking the time to share your experience with our dealership. Unfortunately, the industry wide vehicle shortage has created loaner vehicle difficulties for everyone. We can certainly repair your vehicle immediately, but our limited loaner fleet is just booked for 10 days. If you would like to reschedule without courtesy transportation please contact us directly at your earliest convenience. Thank you! Sincerely, The Nyle Maxwell GMC Team

Aug 10, 2021 -

Mel responded

I think that you are entirely missing the point. As I explained to the lady that gave us the appointment, the need to fix the truck expediently, is more of a safety issue than for convenience. The features that are not working are those that aid a hearing impaired person while driving. Even after explaining this, I was given an appointment 10 days out! So…am I understanding you correctly- you can ‘repair the truck immediately’??????? It is DANGEROUS for him to drive it in its current condition— I will bring it to you in 30 minutes. Signed: his wife

August 06, 2021

My salesman Martin was so helpful. He introduced me to his supervisor. Then went out of his way to connect be with the parts team. The cashier was so polite and assisted me with my GMC points that I have More

by Native Texan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Aug 09, 2021 -

Steele GMC Round Rock responded

Thank you for the great review! We are thrilled to hear that Martin went the extra mile to assist with your purchase and get you into your new vehicle. Congratulations, and we hope to see you back at Nyle Maxwell GMC down the road!

July 28, 2021

Tyler made my buying experience so easy and fast.and Donna explained the extended warranty so understandable.and also the person who was in charge doing the tint, he was very nice as well. More

by Rene franco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Jul 29, 2021 -

Steele GMC Round Rock responded

Hi Rene - Congratulations on your new car! We are thrilled that Tyler and Donna made your experience a five-star one. Thank you for doing business with us here at Nyle Maxwell GMC!

July 27, 2021

Dealership was great to work with. They looked everywhere for the vehicle I wanted. They kept me informed all along its path. They cleaned it right away for me. More

by Aclinrrtx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew DeOrian, Tom Gammon, DAS Reputation Managemet
Jul 28, 2021 -

Steele GMC Round Rock responded

We strive to deliver a stellar buying experience, and we're glad we hit the mark during your recent visit. Thank you for choosing Nyle Maxwell GMC and leaving us a review - and safe travels in your new ride!

July 26, 2021

Had a great experience my service advisor was great as usual got me in quickly had my oil change done and tires rotated great service with be again and recommend buying a vehicle at Maxwell GMC and using More

by ace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 26, 2021 -

Steele GMC Round Rock responded

Thank you so much for leaving us a 5 star review Ace! At routine maintenance appointments, we do all we can to get you in and out quickly so you can go about your day. Your recommendation of Scott and the team at Nyle Maxwell GMC means a great deal to us! Thank you for your support and we look forward to our next chance to provide you with great service!

July 21, 2021

Made an online appointment for oil change/tire rotation. Thanks to Jenny for making sure the appointment was on schedule. Chad was on point again taking care of my Sierra SLT. I appreciate the assistance fr More

by Thomas Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 21, 2021 -

Steele GMC Round Rock responded

Thomas - thank you for the review! We're delighted to hear that the Nyle Maxwell GMC team made your service visit seamless from start to finish, and we appreciate you trusting us with the care of your GMC Sierra SLT. Drive safe, and come back again soon!

July 13, 2021

Most excellent and attentive service of any dealerships I’ve ever been to including Ford!🙄😂 More

by lvchris91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia, DAS Reputation Managemet
Jul 13, 2021 -

Steele GMC Round Rock responded

This glowing feedback makes our day! Thank you for choosing Nyle Maxwell GMC and for taking the time to share your experience. We hope to see you again!

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