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Steele GMC Round Rock

Round Rock, TX

4.8
481 Reviews

3000 N I-35

Round Rock, TX

78681

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Showing 481 reviews

April 08, 2021

Josh Lee greeted us immediately upon entering the showroom. My husband shared our horrible experience at an Austin GMC. He and Martin were GREAT! They were able to give us the exact car we wanted at More

by Shari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin, DAS Reputation Managemet
Apr 09, 2021 -

Steele GMC Round Rock responded

Shari, we are thrilled that Josh and Martin made you such a happy customer! Thank you from all of us at Nyle Maxwell GMC and safe travels in your new car!

April 06, 2021

Received immediate greeting & quick service upon arrival this morning for an oil change & 30,000 mile multipoint inspection. The work was done in a timely manner. Always enjoy working with Chad. He explains More

by Charlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad in Service
Apr 06, 2021 -

Steele GMC Round Rock responded

We're so grateful to have you as a loyal customer, Charlotte! It's great to hear that Chad always takes such good care of you and your vehicle. Thank you for coming back to Nyle Maxwell GMC for your oil change and 30,000-mile inspection!

April 05, 2021

Chad was able to get my vehicle taken care of but organization within the service department needs attention Having an appointment is a complete disappointment More

by gdloughmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 07, 2021 -

Steele GMC Round Rock responded

While I'm glad that Chad could assist you I'm disappointed to hear that you weren't satisfied with our service. We want the best for our guests and I apologize that we missed the mark. If you're willing to share the details of your experience, would you please give me a call? I would appreciate the chance to speak with you directly. Thank you, Rick Wheeler - Service Manager - 512-244-8000

April 03, 2021

Martin provided an amazing sales service for my wife and I. The entire team at Maxwell helped ease the stress of buying a new GMC, and we were well taken care of by the Maxwell’s sales team! We look forward More

by magb_rosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Managemet
Apr 05, 2021 -

Steele GMC Round Rock responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Martin took good care of you and your wife here at Nyle Maxwell GMC, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 02, 2021

Great service, fast in and out great rates. Out of city buyers. Really recommend dealing with Jose Hernandez. Great people skills and too the point service and pricing. More

by Joe v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Apr 02, 2021 -

Steele GMC Round Rock responded

Joe, thank you for the review! We are grateful that we got the opportunity to assist you here at Nyle Maxwell GMC, and we will certainly let Jose know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 01, 2021

As usual, the service was great!!The only reason I gave As usual, the service was great!! The only reason I gave 4 not 5 stars was the part recommended was not in stock and had to be delivered. I waited a More

by drhmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Young
Apr 06, 2021 -

Steele GMC Round Rock responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Nyle Maxwell GMC Team

April 01, 2021

Alicia is awesome; very customer oriented and professional. She always ensure my vehicle is taken care of when I bring it in. Dealership make you feel welcome. More

by vette_97_us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia, DAS Reputation Managemet
Apr 01, 2021 -

Steele GMC Round Rock responded

Thank you for taking the time to review us! We appreciate the kind feedback about Alicia and will be sure to pass on the kind words. Drive safely, and we hope to see you again at Nyle Maxwell GMC!

March 30, 2021

Service is great. I’ve dealt with Scott Murry for years and has always been helpful and great to work with and takes time to listen. More

by Rick-turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Murry , DAS Reputation Managemet
Mar 31, 2021 -

Steele GMC Round Rock responded

Thank you for the great review, Rick! We appreciate your business and are thrilled to hear that you had such a successful experience working with Scott. Drive safely, and we hope to see you again at Nyle Maxwell GMC!

March 30, 2021

Chad was very helpful and informative about my 2921 Sierra SLT. Thanks for the good information and conversation. Look forward to his assistance in the future. More

by Thomas Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 30, 2021 -

Steele GMC Round Rock responded

Thomas - It's wonderful to hear that Chad provided knowledgeable service which earned your five stars. We are grateful to have you as a Nyle Maxwell GMC customer!

March 29, 2021

Great group of folks I appreciate the help. They got me exactly what I wanted and needed. The truck is fantastic. I will come back again More

by Jocorvette04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Turner , DAS Reputation Managemet
Mar 29, 2021 -

Steele GMC Round Rock responded

We can't ask for better feedback than this! Thank you for coming to Nyle Maxwell GMC for your new truck. We wish you safe driving and can't wait to work together again in the future.

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