
Steele GMC Round Rock
Round Rock, TX
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I bought a used car here. That went OK except for a SUPER-LONG wait to sort out the financial part of the process. But when I called our salesman Mario to tell him about some problems with the car a li SUPER-LONG wait to sort out the financial part of the process. But when I called our salesman Mario to tell him about some problems with the car a little while later though, I got some of the worst customer service ever. He was so friendly and polite during the sales spiel (surprising!), but the minute he heard about the problems with the car he became defensive. He argued with me about every single point and made it clear that they weren't going to do crap to help me. THEY DO NOT THOROUGHLY INSPECT/REPAIR THE CARS BEFORE SELLING THEM. DO NOT BUY A CAR HERE More
I was interested in a used truck I found online. I ended up not buying the truck. The price was probably a bit high. It was discounted after I had decided not to buy the truck. I then looked at a new truck, up not buying the truck. The price was probably a bit high. It was discounted after I had decided not to buy the truck. I then looked at a new truck, but they didn't seem to want to deal on it. All three of the people that I dealt with were nice and seemed helpful. They called back when they said and stayed in contact with me regarding the deal. Fransisco in finance is a hoot! I enjoyed working with him, much more than any other finance experience that I have had. I would suggest this dealership for several reasons. But make sure you are educated on prices before you go in, that way you can tell what is a good deal and what is not. More