
Steele GMC Round Rock
Round Rock, TX
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My experience at Steele GMC has always been great. They are always friendly and knowledgeable. I’m treated like family every time I need something done or explained they get it done fast. I would reco They are always friendly and knowledgeable. I’m treated like family every time I need something done or explained they get it done fast. I would recommend them to anyone looking for a good dealership experience. More
Stephen was very helpful and knowledgeable about my vehicle needs! He worked very well with the mechanic to make sure all my concerns were addressed! vehicle needs! He worked very well with the mechanic to make sure all my concerns were addressed! More
Staff is super courtesy and helpful. I expected to be waiting several hours and it turned out to be just longer than an hour. The team checking you out are extremely friendly I expected to be waiting several hours and it turned out to be just longer than an hour. The team checking you out are extremely friendly More
I love my purchase. Great salesman. Took time to answer all our questions. I would recommend this dealership to anyone looking for a vehicle. Great salesman. Took time to answer all our questions. I would recommend this dealership to anyone looking for a vehicle. More
The service folks were able to get my vehicle in early ahead of my schedule appointment, provided a loaner that was equivalent to my personal vehicle and addressed all my items in a satisfactory manner. ahead of my schedule appointment, provided a loaner that was equivalent to my personal vehicle and addressed all my items in a satisfactory manner. More
I always have excellent service from this dealership. The work is done on time and done well. Chad Vanstory is always helpful and responsive. The work is done on time and done well. Chad Vanstory is always helpful and responsive. More
I dealt with another dealership for along time. .but I think I found a new one..Jenny..Josh..are great to work with..thanks for your service.. .but I think I found a new one..Jenny..Josh..are great to work with..thanks for your service.. More
The sales team was consistently professional and courteous throughout the process, which I appreciated. However, I was caught off guard by the numerous add-ons for a fully loaded vehicle. It seemed courteous throughout the process, which I appreciated. However, I was caught off guard by the numerous add-ons for a fully loaded vehicle. It seemed like I had no real choice in the matter, and I was also pressured to purchase the Loyalty Advantage Program, which took over 90 days to receive. When it finally arrived, it was mainly filled with coupons offering minimal discounts. Additionally, I felt compelled to purchase what I considered unnecessary items, such as a screen protector and a camera warranty, which didn’t seem like valuable products. When I provided feedback about these items, it felt more like an attempt to justify adding extra costs rather than offering genuine value. I would have preferred a more transparent approach where the additional costs were clearly explained, even if it meant just calling it a sales commission. Ultimately, the only reason I proceeded with the purchase was due to the strong relationship I had with my salesperson. More