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Step One Chevrolet
Bessemer, AL
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 378 reviews
October 01, 2019
recall service Already reviewed my last visit. This is a duplicate and has happened before. I had a recall for a computer problem on the brakes of my 2016 Silverad Already reviewed my last visit. This is a duplicate and has happened before. I had a recall for a computer problem on the brakes of my 2016 Silverado. More
by YJA
Verified CustomerEmployees Worked With
Deundra Perdue, Jeff Pierce
October 01, 2019
Great Job I was in and out less then 45 mins. The customer service was AMAZING. They was very helpful to my needs and questions. I will be back I was in and out less then 45 mins. The customer service was AMAZING. They was very helpful to my needs and questions. I will be back More
by TERRIKAJACKSON15
Employees Worked With
Christa Sigler
October 01, 2019
Great works Jeff and the Master foreman of shop are great guys also they breakdown the situation and explain to what was the issuse and how they fix the problem! Jeff and the Master foreman of shop are great guys also they breakdown the situation and explain to what was the issuse and how they fix the problem! All around great people! More
by ROBERTGRAY0480
Employees Worked With
Mike Aycock, Jeff Pierce
October 01, 2019
They are always friendly and efficient I buy from here simply because the entire staff is nice friendly and knowledgeable, they are never to busy for a one on one and a simple stop and say I buy from here simply because the entire staff is nice friendly and knowledgeable, they are never to busy for a one on one and a simple stop and say hi to you More
by WMARIEH
Employees Worked With
Chris Ferguson, Michael Williams, Mike Aycock, Jeff Pierce
October 01, 2019
2nd Chance I recently visited the service center, again, regarding an issue with the passenger side restraint system. Although they still did not diagnose the p I recently visited the service center, again, regarding an issue with the passenger side restraint system. Although they still did not diagnose the problem, the service manager was very attentive and worked diligently to try to assist, soliciting assistance from an outside support center. Overall, while I had a much better experience this time, my issue was not indicated as resolved. The service manager assured me they would get to the bottom of it, if it continued, however. Again, overall, a better experience, but one would not expect to have this issue on a brand new 2019 Camaro and I will expect proper resolution if it continues. More
by Shadow
Employees Worked With
Barry, Larry Davis
September 20, 2019
body shop I was pleased with the work the body shop did to my vehicle and I would recommend it to anybody that ask. A very happy customer I was pleased with the work the body shop did to my vehicle and I would recommend it to anybody that ask. A very happy customer More
by PEOPLESJ25
Employees Worked With
bill.
September 19, 2019
I’ve been dealing with Premiere for a number of years. I They are a great bunch of people, any time l have an issue they never hesitate to solve it, always with a smile & courtesy.,great They are a great bunch of people, any time l have an issue they never hesitate to solve it, always with a smile & courtesy.,great More
by BABSCAMARO
Employees Worked With
Chris Ferguson, Herman Wallace, Larry Davis
September 19, 2019
Satisfied customer Curtis and Shirley made my visit worth taking. They are great at what they do. And what I ask for I got it with no hesitation?????? The finance manage Curtis and Shirley made my visit worth taking. They are great at what they do. And what I ask for I got it with no hesitation?????? The finance manager took his time as well. He was the icing on the cake!!! More
by marciepruitt2
Employees Worked With
Shirley Grayson, Chris Ferguson, Curtis Parham
September 17, 2019
Everything went well. Excellent service staff. Very respectable to me. Made me feel as though they appreciated my business. After work was completed he continued to show me Excellent service staff. Very respectable to me. Made me feel as though they appreciated my business. After work was completed he continued to show me respect. More
by DANTODD918
Employees Worked With
Daniel of the service department.
September 17, 2019
It was a joy working with the staff,very helpful. I am happy Everyone was helpful, good personality, a joy to sit and talk with and helping me find just what I wanted. I have already recommend Ronald Robinson to Everyone was helpful, good personality, a joy to sit and talk with and helping me find just what I wanted. I have already recommend Ronald Robinson to my friends. More
by K.SHARON35
Employees Worked With
Ronald Robinson
