
Step One Chevrolet
Bessemer, AL
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Rhe service was exceptionally great Their team works great together. They took information over phone so when I walked in , it was over.I would highly recommend some one else Their team works great together. They took information over phone so when I walked in , it was over.I would highly recommend some one else More
Great experience! Grant was very helpful and very courteous and helped me find the right truck. Contarus helped me get my insurance converted and I do appreciate his h Grant was very helpful and very courteous and helped me find the right truck. Contarus helped me get my insurance converted and I do appreciate his help on that. It was an easy process and Grant as with me the entire way. I recommend Grant Copeland and Contarus to anyone to help them find the right vehicle. More
Oil change balance and rotation of tires Jeff was very friendly and helpful. I received a special I wasnt even aware was available. Your team is always helpful and friendly. Highly recommen Jeff was very friendly and helpful. I received a special I wasnt even aware was available. Your team is always helpful and friendly. Highly recommended More
Great customer service Great employees who take care of their customers and find ways to get the vehicle back to you as soon as possible. Straight talk from all. Great employees who take care of their customers and find ways to get the vehicle back to you as soon as possible. Straight talk from all. More
Awesome, great customer service, Mike Williams the best! Customer service, Mike Williams made sure we was leaving with they vehicle we wanted , he helped us the best he could and it was great! Customer service, Mike Williams made sure we was leaving with they vehicle we wanted , he helped us the best he could and it was great! More
perfect car on the first try I had a wonderful experience. My salesman, Grant Copeland was very nice. He listened to my needs and gave me the perfect car on the first try. I we I had a wonderful experience. My salesman, Grant Copeland was very nice. He listened to my needs and gave me the perfect car on the first try. I went home very happy! More
Honesty about the whole transaction I am pleased to work with Premiere Chevrolet. Grant helped us to find the exact van that we were looking for. Recommend shopping with Premiere Chevrol I am pleased to work with Premiere Chevrolet. Grant helped us to find the exact van that we were looking for. Recommend shopping with Premiere Chevrolet. More
Great customer service My situation wasn't the best but they did every thing they could to help me with a new car and i love it you have great staff and professional nall My situation wasn't the best but they did every thing they could to help me with a new car and i love it you have great staff and professional nall sold me the car my aunt vivian ann hayes referred me to you as well More
Poor Service First, thank you to Larry Davis for his attempt at service recovery. I purchased a 2019 Camaro early this year and recently started getting a passen First, thank you to Larry Davis for his attempt at service recovery. I purchased a 2019 Camaro early this year and recently started getting a passenger seat belt alert. When I brought it in, Daniel took my information and I advised I would be in the waiting area. I had previously been advised that I would be contacted within an hour of my wait regarding status. After two hours, and no status? I returned to the waiting area to find Daniel gone and my car out front. A gentleman checked on it and advised a part needed to be ordered and they would call me when it came in. When was someone going to tell me? I was contacted the following week by Daniel to advise the part was in. He expressed no real remorse and just indicated he was “ sorry I was disappointed, but it takes as long as it takes.” No mention of the fact that that he was gone or the lack of communication on his part. I brought the vehicle in to have the part replaced and Larry assisted me this time. Within an hour, he reluctantly advised me that the part was not actually needed, the sensor was just not plugged in. He expressed remorse for what I endured and helped me with a couple of other minor issues. I later learned Daniel is listed as the Service Manager!! My experience with the service department was the epitome of poor service and poor leadership. More
Outstanding service I had the best experience speaking and working with Mr. Herman Wallace, he is an awesome salesman!! He listened to my wants and needs and I was comple I had the best experience speaking and working with Mr. Herman Wallace, he is an awesome salesman!! He listened to my wants and needs and I was completely satisfied when I left the dealership. Premiere is the place to go when shopping for your next vehicle. I will continue to use Premiere for all of my automotive needs. Thanks, Key More