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Step One Chevrolet

Bessemer, AL

4.5
370 Reviews

4990 Premiere Pkwy

Bessemer, AL

35022

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Showing 370 reviews

December 27, 2023

Henry was very easy to work with. I would recommend him if you are shopping for a car. More

by adrienne.gorka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Corley
Dec 27, 2023 -

Step One Chevrolet responded

Thank you for sharing your experience with us. We are glad to hear about your good experience with Henry. We strive to create great experiences for our customers, and your feedback makes it worth it.

December 05, 2023

Approved and a vehicle guaranteed to be drive away in same day with low mileage More

by bee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Dec 05, 2023 -

Step One Chevrolet responded

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your experience with us.

December 01, 2023

Great Dealership, excellent experience. , Great employees and service was outstanding, Lonnie Reasons excellent communication,thanks. More

by darwin.mcdowell65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Dec 04, 2023 -

Step One Chevrolet responded

Thank you for sharing your experience with us. We are glad to hear about your good experience with Lonnie. We strive to create great experiences for our customers, and your feedback makes it worth it.

November 24, 2023

Lonnie was extremely resourceful and helpful. The staff went above and beyond in helping me find my car. I highly recommend Step One Chevrolet. More

by Ladyfrazier23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Nov 25, 2023 -

Step One Chevrolet responded

Thank you for sharing your experience with us. We are glad to hear about your good experience with Lonnie and our staff. We strive to create great experiences for our customers, and your feedback makes it worth it.

November 15, 2023

Great place to do business with! Drove 2 hours from Mississippi to make a deal on a new truck that I saw online, when I called to inquire I was quickly helped by Henry and his team o More

by gerardoooq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Corley
Nov 16, 2023 -

Step One Chevrolet responded

Thank you for sharing your experience with us. We are glad to hear about your good experience with Henry and his team. We strive to create great experiences for our customers, and your feedback makes it worth it.

November 14, 2023

The rating by far is only for Trey Hill and Henry. My husband and I purchased a 2017 black Tahoe from them. Henry was great and courtesy. Trey was also courteous and respectful. Seeing from the co More

by mcn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Corley
Nov 14, 2023 -

Step One Chevrolet responded

Thank you for taking the time to share your insightful feedback. We greatly value our customers' opinions and take them seriously as we strive to constantly improve our services and provide the best possible customer experiences. We apologize for any inconvenience caused during your recent interaction with us and will do our best to address your concerns. We sincerely appreciate your business and hope you enjoy your new Tahoe!

November 14, 2023

Everything was great, alarm man was responsive from the moment I called. Delivery and scheduling was horrible first was supposed to arrive on a day than just kept getting pushed with different excuses. T More

by josh.hoelscher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Reaser
Nov 14, 2023 -

Step One Chevrolet responded

Thank you for sharing your recent purchasing experience with us. We apologize for the delays you have faced and are glad to hear that you have finally received everything you ordered. We hope you enjoy your new ride and please feel free to reach out to us if you need any further assistance.

October 25, 2023

Salesman was great, just the actual deal combined with my stupidity for not looking over the paperwork…just a shame…now I’m around $8000 upside down…thanks step one… More

by Mohrbob1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Henry Corley
Oct 27, 2023 -

Step One Chevrolet responded

We apologize that you were not satisfied with your recent purchase. Please contact our customer success team at 850-275-1522 if we can assist you in any way.

October 25, 2023

Henry was great to work with. He answered questions and worked hard to help us. More

by aj1113.aj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Corley
Oct 27, 2023 -

Step One Chevrolet responded

We are thrilled to hear that Henry made your vehicle purchasing experience great for you. We hope you enjoy your new ride!

October 01, 2023

Henry Corley has helped me put both of my boys in their first vehicle. He is awesome to work with and makes the buying process fun and easy. See you in the next year for my next one Henry! More

by chuckhaggard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Corley
Oct 28, 2023 -

Step One Chevrolet responded

Thank you for sharing your experience with us. We are glad to hear about your good experience with Henry. We strive to create great experiences for our customers, and your feedback makes it worth it.

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