Step One Ford Crestview

Customer service was awesome! Rickey was my sales guy....he killed it! He was patient and personable which definitely made life pleasant and the experience comfortable. He was also very honest and u guy....he killed it! He was patient and personable which definitely made life pleasant and the experience comfortable. He was also very honest and upfront with me. When things didn’t work out at first, he answered all the questions I had about a different vehicle and hung back while I thought about things. It was nice not to have a pushy, in-your-face sales person. The finance department was also great and listened to my expectations...then met them and some. They went above and beyond to help me out. Every single person involved even worked overtime to help get me in the car I wanted. 100% recommend. Will definitely go back for my next purchase!!!! More

Very caring, efficient people and they try to get you out as fast as possible! Also point out issues that may possibly need immediate attention! as fast as possible! Also point out issues that may possibly need immediate attention! More

Frank was great. Communicated necessary information and kept me up to date on the progress during my service visit. Would highly recommend others use Crestview Ford Service department for their vehicle ser kept me up to date on the progress during my service visit. Would highly recommend others use Crestview Ford Service department for their vehicle service needs More

Frank did a great job assisting me with having my Ford Escape repaired. He was very professional, courteous and prompt responding. My vehicle was clean and ready for pick up as advised. Escape repaired. He was very professional, courteous and prompt responding. My vehicle was clean and ready for pick up as advised. More

Not sure the service advisor truly understood what I want done about my 08 mustang. And what body parts might need repair or replace. Was mostly fixed on sell a motor! done about my 08 mustang. And what body parts might need repair or replace. Was mostly fixed on sell a motor! More

Service was excellent. From scheduling two vehicles back to back service was superb. Everyone in the dealer went the extra mile. Driving the extra miles to have service done was worth it. to back service was superb. Everyone in the dealer went the extra mile. Driving the extra miles to have service done was worth it. More

Amazing work!! Thank you all! The recall work was impeccable. New social distance markers, hand sanitizer stations, they all were very professional and I couldn’t ask for more! impeccable. New social distance markers, hand sanitizer stations, they all were very professional and I couldn’t ask for more! More

I had the pleasure of having Jacob handle getting me registered and going over everything on my truck I had brought in for an oil change He was such a delightful man and very knowledgeable in his dutie registered and going over everything on my truck I had brought in for an oil change He was such a delightful man and very knowledgeable in his duties! I’d recommend everyone to make their appointments with Jacob. I know I will from now on More

Had regular scheduled maintenance on my GT350 twice now with complete satisfaction. Friendly staff and fast service. The staff answered all my questions. Zero issues! with complete satisfaction. Friendly staff and fast service. The staff answered all my questions. Zero issues! More

Justin kept me updated at all times and was very polite and professional. I was stuck there for about two hours due to the lift my truck was on broke. Justin and the rest of the service team kept me up t and professional. I was stuck there for about two hours due to the lift my truck was on broke. Justin and the rest of the service team kept me up to date on what was going on. More