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Step One Ford Crestview
Crestview, FL
400 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 15, 2026
Just tried to buy a truck for the advertised price and
was heading to Crestview to sign the paperwork when they informed me they could not sell it to me for that price! That they were adding several thou
More
by vsfisher
Employees Worked With
Randall Yates
June 27, 2026
We bought a truck there last week.
They charged $1500 for a "recondition"fee, which is a bogus charge.They completely ripped us off on our trade, gave us $19,000 for a vehicle they turn
More
by Ripoff
Employees Worked With
Dont know
May 07, 2026
Appoint for 5-7 when dropped off told could 5 buisness
days for diagnostics. Why give appts if you have no intention of keeping them.
More
by edmeade
Employees Worked With
Dont no name. But this seems to be an everyday problem
