Step One Ford Crestview

Great doing business with James and William taking care of our financing. Thank you. Very professional and made the whole process very easy but not pushy of our financing. Thank you. Very professional and made the whole process very easy but not pushy More

This amazing team worked patiently with me and got me in the seat of my dream truck. They were extremely friendly to myself and my 3 year old. the seat of my dream truck. They were extremely friendly to myself and my 3 year old. More

I would like to take the opportunity to express the very professionalism of the Crestview Ford Service Department. Jacob our service writer took both our F-150 and Expedition in for service after a brief ph professionalism of the Crestview Ford Service Department. Jacob our service writer took both our F-150 and Expedition in for service after a brief phone call. Jacob also went above and beyond when I asked about a tire quote for my wife’s Expedition. He is very courteous and professional and would recommend fellow Ford owners to ask for him when service is needed. More

Very disappointing history with service appointments. Had 2 visits for the same issue to “diagnose” the problem and “documentation” has been lost or not entered. Now advised I will need another appointm Had 2 visits for the same issue to “diagnose” the problem and “documentation” has been lost or not entered. Now advised I will need another appointment to diagnose the problem. A part was evidently ordered but then sent back when I was not notified it was in and to schedule an appointment to install. More

I got my daughter’s first car at Ford Crestview and I have to say my experience was great. Our salesman Rickey was really helpful and nice. The people their was ready to help you soon as you walk in the have to say my experience was great. Our salesman Rickey was really helpful and nice. The people their was ready to help you soon as you walk in the door. More

Very nice, fair pricing Rickey was good. Pretty good overall experience. Some things could improve however I would not put them on here without discussing with the GM to pe Rickey was good. Pretty good overall experience. Some things could improve however I would not put them on here without discussing with the GM to personally take care of it. More

Jacob was outstanding...awesome customer service. Service area clean...all friendly...kept me updated and explained what was wrong in detail. Great employee a keeper. Service area clean...all friendly...kept me updated and explained what was wrong in detail. Great employee a keeper. More

Brook was very politeJustin, was courteous and did Brook was very polite Justin, was courteous and did everything he said they would do in a timely basis. Very pleased with my first visit Brook was very polite Justin, was courteous and did everything he said they would do in a timely basis. Very pleased with my first visit More

Had a great experience! Salesman Marcus Maloy was AWESOME. I knew which car I wanted to look at, he had the knowledge and could answer all of my questions. AWESOME. I knew which car I wanted to look at, he had the knowledge and could answer all of my questions. More

Thank you to the entire service department. I understand the frustration of trying to meet deadlines when relying on third party suppliers. Thanks for all efforts and hard work. A special thanks to Jacob. the frustration of trying to meet deadlines when relying on third party suppliers. Thanks for all efforts and hard work. A special thanks to Jacob. More