Step One Ford Crestview

First time I got to talk with the tech working on the car and shoot the xxxx. Gave me a sense of ownership on thier part, for the job they did. and shoot the xxxx. Gave me a sense of ownership on thier part, for the job they did. More

My experience at the dealership was going pretty well until it came to the paperwork. It was then it fell apart. The Truck I bought listed for 25 grand, and my trade in total after my money came to 14 gr until it came to the paperwork. It was then it fell apart. The Truck I bought listed for 25 grand, and my trade in total after my money came to 14 grand. Well the truck totaled out at about 28 grand. Well you take 28 minus 14, equals 14 rite, well not by their math, it equals 18. Well I have talked to these people a couple times to no effect. I guess it's time to talk to a lawer. More

2019 Ford F150 Water Intrusion My Ford F150 had the right passenger door seal replaced due to a leak.This was during the current COVID-19 pandemic period. They had safety measures i My Ford F150 had the right passenger door seal replaced due to a leak.This was during the current COVID-19 pandemic period. They had safety measures in place, and since there was a Stay-at-Home order I decided to leave vehicle until parts could be ordered. Part took longer to be delivered than expected, but they completed the job the same day it arrived. It hasn't rained yet, but time will tell. Very professional staff. More

Great job. Very friendly staff and service personnel. On time with my appointment and quick work to service my vehicle. I will return again to get my vehicle serviced. time with my appointment and quick work to service my vehicle. I will return again to get my vehicle serviced. More

Frank was great. Greg was not. Will never return to this dealership after they ruined my rims and I plan on following up with Ford this dealership after they ruined my rims and I plan on following up with Ford More

Chuck really worked hard to get me into the truck I wanted with all the constraints I had. Marcus is a good sales rep and took the time to answer all my questions. Woody explained everything and was ve wanted with all the constraints I had. Marcus is a good sales rep and took the time to answer all my questions. Woody explained everything and was very personable More

The absolute best car buying experience ever! I worked via text with the young salesman, Marcus, and he knew what I wanted and delivered hassle-free. In and out in 2 hours which has to be a record. This y via text with the young salesman, Marcus, and he knew what I wanted and delivered hassle-free. In and out in 2 hours which has to be a record. This young man has the work ethics & initiative that is rarely seen especially in someone so young. Also of honorable mention is the finance manager who provided facts but did not overwhelm and the sales manager who was down to earth and involved. Wonderful group of people! Will definitely be back the next time I’m ready for a new vehicles! More

The employees are personable and helpful, but every time I bring my vehicle in to repair a problem under warranty I either get it back with the interior dirty or something new broken😩 I bring my vehicle in to repair a problem under warranty I either get it back with the interior dirty or something new broken😩 More

Was very fast and efficient. Went in for reprograming on my 2019 Escape was in and out on no time . Was expecting to meet with the estimater Woody but that did not happen . But no matter i was a very goo my 2019 Escape was in and out on no time . Was expecting to meet with the estimater Woody but that did not happen . But no matter i was a very good experience More

Courteous service from Brooke Thompson. Didn't fix the problem. Same issue within an hour of picking up vehicle. I called to reschedule and was told the person the was working with me had gone home alread problem. Same issue within an hour of picking up vehicle. I called to reschedule and was told the person the was working with me had gone home already and that he would call me back the next day. He has not called me back. Am not very happy about that. More