Step One Ford Crestview

This time the service department employee went over the results of the inspections on my vehicle which I was very satisfied, until I was told my Ford Credit was not accepted at this Ford dealership, what results of the inspections on my vehicle which I was very satisfied, until I was told my Ford Credit was not accepted at this Ford dealership, what is the problem??? More

First time there for service for my new truck. Very easy and enjoyable experience. I’m hope it continues to be this way. nice people in service department. and enjoyable experience. I’m hope it continues to be this way. nice people in service department. More

It is nice to do business with someone who wants to earn the sale instead of expecting your patronage. Sam provides no pressure, informative help with professionalism. the sale instead of expecting your patronage. Sam provides no pressure, informative help with professionalism. More

Jennifer in service was great to work with. Very attentive to our needs. We were traveling and she worked with the technician to get our car done. attentive to our needs. We were traveling and she worked with the technician to get our car done. More

Great service. Honest diesel mechanic. Told me there wasn't a problem with my truck, topped off the radiator fluid, told me what to look for and sent me on my way without charge. Would definitely recom wasn't a problem with my truck, topped off the radiator fluid, told me what to look for and sent me on my way without charge. Would definitely recommend. Bruce is highly experienced diesel engine mechanic. More

I spoke with several sales and management personnel. They were all knowledgeable and curious. Thank you Rickey for helping me the right car for me. ;0) They were all knowledgeable and curious. Thank you Rickey for helping me the right car for me. ;0) More

Fort Walton Ford is closer to where I live but I take my cars to Creastview Ford due to great customer service we receive each time! Friendly and efficient!!!! cars to Creastview Ford due to great customer service we receive each time! Friendly and efficient!!!! More

It was a very good experience. Marcus Malloy was a great salesman, help you any way possible to look at all different vehicles that might be interested in. I feel the supervisor has worked well with me and salesman, help you any way possible to look at all different vehicles that might be interested in. I feel the supervisor has worked well with me and I got a good deal on my part. More

2019 Explorer sleep mode problem Had car in for same problem at another dealer last month. They couldn’t find problem. Crestview Ford Tech took time to trouble shoot problem and foun Had car in for same problem at another dealer last month. They couldn’t find problem. Crestview Ford Tech took time to trouble shoot problem and found cause of trouble and made appropriate repair. I am extremely please with Crestview Ford,s service and staff. More

Horrible service!!! People need to stay away from the Disappointed with their horrible service!!! I had been a loyal customer since 2014 and bought two Ford cars. It was my #1 place to get my cars done. I Disappointed with their horrible service!!! I had been a loyal customer since 2014 and bought two Ford cars. It was my #1 place to get my cars done. I remembered when service was great prior to 2018 but not now!!! Dishonesty and not keeping their word. Looking elsewhere for my next vehicle. More