Step One Ford Crestview

Brittanie was a pleasure to work with! She made me feel very comfortable and even ordered us pizza since we worked through the lunch hour! I will definitely do business with her again! very comfortable and even ordered us pizza since we worked through the lunch hour! I will definitely do business with her again! More

Great experience! Everyone was super courteous and very quick process. No crazy back and forth and got a great deal! Very happy with my purchase! quick process. No crazy back and forth and got a great deal! Very happy with my purchase! More

Thanks for checking my van out on an unscheduled visit. Great job! I'll be able to take my vacation on schedule once I have the ordered part installed Tuesday. Great job! I'll be able to take my vacation on schedule once I have the ordered part installed Tuesday. More

Staff was helpful/nice, facilities were clean and coffee was fresh. My only complaint and reason for 4 stars is difficulty in scheduling my appointment. After reading many reviews i was skeptical but figure was fresh. My only complaint and reason for 4 stars is difficulty in scheduling my appointment. After reading many reviews i was skeptical but figured i would give them a shot and on my first trip everything went well. More

The salesman and finance guy were good to work with. My only complaint is other staff members were goofing off and being loud in the business. It was close to closing time and day before Thanksgiving but only complaint is other staff members were goofing off and being loud in the business. It was close to closing time and day before Thanksgiving but they should maintain professionalism. More

The service was poor! I was lied to when I bought my vehicle their about what would be covered and fixed. Just had a oil change and service and when I picked my truck up it had a flat tire. I was told b vehicle their about what would be covered and fixed. Just had a oil change and service and when I picked my truck up it had a flat tire. I was told by a service personnel "well not all the techs check the tires". On the paper work I recurved it says they did a multi point inspection and highly sought that is true cause of the flat tire! I More

Found a great used vehicle at my local Ford dealer. These guys have helped me through the whole process. We found it on a sunday and before the end of that evening we had an appointment for the following day guys have helped me through the whole process. We found it on a sunday and before the end of that evening we had an appointment for the following day to view and test drive. They made a deal for me on my chevy trade in and the pricing was incredible for my new truck. They even helped me with the financing and made sure I had the best fit for my budget. They even made setting up my insurance easy and handled sending all the info over for them to make it quick for me. Thank you Ford Crestview! More

My experience at Ford Crestview was wonderful! I worked with Brittanie Hicks in sales and she was sweet, informative, helpful, and a pleasure to work with. The GM and finance department were great to work with Brittanie Hicks in sales and she was sweet, informative, helpful, and a pleasure to work with. The GM and finance department were great to work with as well. I highly recommend Ford Crestview. More

Worst service department I’ve ever experienced. I’ve been in twice for the same issue, charged $340, and the problem has not been fixed. in twice for the same issue, charged $340, and the problem has not been fixed. More

Very pleased with the treatment I receive each and every time I go. Top notch service dept. They always go above and beyond to make their customers happy. time I go. Top notch service dept. They always go above and beyond to make their customers happy. More