
Step One Ford Crestview
Crestview, FL
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False Gift Card Scam I got a mailer and it stated that I had won an Ipad Air. Well I guess the ad piece was very loose in its presentation and I was told that my matching I got a mailer and it stated that I had won an Ipad Air. Well I guess the ad piece was very loose in its presentation and I was told that my matching number did not correspond directly to the Ipad but the $300 gift card. I guess the fact that my matching number was directly under the Ipad is just direct and intentional deception in my opinion. But to make matters worse the $300 gift card was about as bogus as you can get. The items are overpriced and why do I have to come out of pocket to use something I "won". I am a die hard Ford fan since I was a kid but rest assured this is the second time I have been scammed by Hub City and the last time I will step foot on their property. The first time involved some shady pricing regarding service to one of my vehicles but since that Service Writer lost their job shortly there after I did not hold that against Hub City...until now. More
Deep Appreciation If your in the market for a mode of transportation, than you need to call Mark Seal. Mark goes way above and beyond for a sales man. Mark works tirel If your in the market for a mode of transportation, than you need to call Mark Seal. Mark goes way above and beyond for a sales man. Mark works tirelessly to help you find what you need. I am truly grateful that for having recently moved to FL, i had the privilege to meet Mark. Thank you for all that you did, Mark. More
Awesome Came in for a brand new 2016 Ford Explorer and got it the same day. They didn't have the exact package that I wanted but they had a better one with a Came in for a brand new 2016 Ford Explorer and got it the same day. They didn't have the exact package that I wanted but they had a better one with a higher price. What they did for me was sell me the one they had for the price that I would of paid for the package that I wanted. The whole process was quick and painless. Good customer service. If you go in, ask for mark. He was very helpful and friendly. More
Timely Repair My truck broke down on the interstate near Hub City Ford, so I had I towed in and that's where I met Trey Simmons. He was very professional and courte My truck broke down on the interstate near Hub City Ford, so I had I towed in and that's where I met Trey Simmons. He was very professional and courteious to the fact that I needed to be back on the road as I was traveling for business. He introduced me to Bruce, the lead desiel mechanic and a very knowledgeable one at that! He knew within seconds what was wrong with my truck and had me back on the road in no time. Thanks again guys!! More
Scammers Don't bother going in for your free liquidation sale prize. They claim your prize number is different from the actual picture. Went in expecting a iPa Don't bother going in for your free liquidation sale prize. They claim your prize number is different from the actual picture. Went in expecting a iPad and left with a $300 shoppingcardstore.com. This website charges you a ridiculous amount in shipping which isn't covered by the "gift" card and all the items on the website are junk. Any car dealer who plays these games aren't worth any business. Save your time for someone who is honest from the beginning. More
Scam Artists This dealership sent out a "Mr. Moneybags" in the mail. It stated that if your digital code matched one of the 5 prizes below you won the item that co This dealership sent out a "Mr. Moneybags" in the mail. It stated that if your digital code matched one of the 5 prizes below you won the item that corrosponded with your number. Mine corrosponded to an iPad Air 2. I called the dealership and told them I lived far away and didn't want to drive over if it was a scam. Susan assured me I'd get my iPad if that's what it stated (it did). I get there and a very sleezy man explains me to what that said was just to get me in the store, and I really won a fake $300 shopping card. I say fake because you have to pay shipping on every item on the website that sells what looks like used items on top of a $5 processing fee. Some gift card right. He openly admitted it was a scam. How can this be reported? These people are ridiculous and that should be illegal. BOYCOTT HUB CITY FORD CRESTVIEW. More
Competitive dealer Hub City ford helped me purchase my first Ford, and V8 Muscle car. They are very Competitive when it comes to pricing. I found a car that i was lookin Hub City ford helped me purchase my first Ford, and V8 Muscle car. They are very Competitive when it comes to pricing. I found a car that i was looking for in Pensacola, and they matched the price no problem, and gave me what i asked for, for my trade in. I was honestly surprised to get exactly what i want for the price that i asked for. Great staff service too. More
10,000 Service Great experience with Trey and the service department. Vehicle was serviced in a timely manner. Very friendly staff and all of the people I came in co Great experience with Trey and the service department. Vehicle was serviced in a timely manner. Very friendly staff and all of the people I came in contact were very friendly. More
We will be back No pressure...treated as friends not customers yet at the same time they were professional in business matters. We have never had a more enjoyable ex No pressure...treated as friends not customers yet at the same time they were professional in business matters. We have never had a more enjoyable experience at a car dealership. They made sure we were satisfied and happy without the "I've gotta make a sale" feeling. They exuded feelings of honest and professional salesmanship. Also, very little wait time but the time we did have ALL the sales people were polite and friendly. The whole atmosphere felt like we were home. When we need another vehicle, we will return. More
My kids truck project. My experience thus far with Trey and the service crew has been great. They're honest and willing to help out whenever possible. I'd say they have go My experience thus far with Trey and the service crew has been great. They're honest and willing to help out whenever possible. I'd say they have gone above and beyond my expectations. Keep up the good work fellas! More