Step One Ford Crestview

Jacob Simmons keep us informed as to progress and service He helped with a problem we had with trash under our vehicle because of hurricane He helped with a problem we had with trash under our vehicle because of hurricane More

Jacob Simmons provides great customer service when we brought our ford windstar in for oil change, wind sheild wiper replacement including the rear with repair of rear wiper brought our ford windstar in for oil change, wind sheild wiper replacement including the rear with repair of rear wiper More

They were very friendly. Was greeted by a woman who let them know I was here. They informed of what my car was due for and left the final decision me. My car was parked where I could get to it easily. The them know I was here. They informed of what my car was due for and left the final decision me. My car was parked where I could get to it easily. The waiting area was neat and clean looking. More

This was a whole new experience working with this dealership. This was without a doubt the best experience I have had there. I will return! Thanks! dealership. This was without a doubt the best experience I have had there. I will return! Thanks! More

So happy I found Erika and Ford Crestview! She accommodated my busy weekend mom schedule to get in on Saturday for a test drive. Came in on Monday to finalize papers and getting ready to leave wit accommodated my busy weekend mom schedule to get in on Saturday for a test drive. Came in on Monday to finalize papers and getting ready to leave with my car! Highly recommend. More

Took way too long to make an Appt over the phone initially. Was told over the phone the the works was a certain price after the tech looked up my truck, then given a different price upon completion initially. Was told over the phone the the works was a certain price after the tech looked up my truck, then given a different price upon completion of oil change and tire rotation due to the extra quarts of oil used. Was not told this by the tech. If that is the case, you are not being honest up front. Bad form!!!! More

Extremely pleased with oil change, tire rotation and balance! Justin Gardner was very polite and helpful. I hope he's there to help me next time! Definitely will come back. Masks were worn. balance! Justin Gardner was very polite and helpful. I hope he's there to help me next time! Definitely will come back. Masks were worn. More

Jacob is professional and really customer oriented! I’ve dealt with him on 3 occasions and seen him deal with others. If I had my own business I’d make sure he worked for me! He’s ready to be promoted to dealt with him on 3 occasions and seen him deal with others. If I had my own business I’d make sure he worked for me! He’s ready to be promoted to next position! He works in Service Dept at Crestview Ford! More

Courteous, efficient and well organized. On time , low wait time. Professional establishment. Price low comparable to other dealers or free standing tire service centers. Will definitely use again. wait time. Professional establishment. Price low comparable to other dealers or free standing tire service centers. Will definitely use again. More

Needed oil change and tire rotation service done work was done in a timely manner place was clean masks were worn by everyone that I saw done in a timely manner place was clean masks were worn by everyone that I saw More