Stephen Wade Honda

Please note that this our take. Bought 4 cars from this dealership in St. George, UT. You might be wandering why if all I rate them is bad and the answer is: Demographics. They were the only ones 20 minute dealership in St. George, UT. You might be wandering why if all I rate them is bad and the answer is: Demographics. They were the only ones 20 minutes away and if not we would have to go out of the state to Las Vegas. So being lazy and with optimistic view that the next deal would be the best we are more than qualified to rate this dealer. Why do I rate it so bad? Let me count the ways: they play you like a violin and tend to make you wait and despair for hours on end. The last deal a 2010 Honda Touring took hours 7 hours the first day and when we left fuming they called us back the next morning assuring us that this time they would meet our desires so like fools we returned and ended up with the vehicle even though the deal was really bad considering the many times we had purchased there. Tim Merrel was the name of our salesman and I have to say he is a very nice individual. The bad guides, and this is common in the industry of cars, were the upper branch all the way to the financing lady. No class, more greed that any thing else, these are not the kind of people you would want to spend your day with. As long as they drain your wallet they are happy. I am done buying from dealerships were their main objective is to squeeze you like an old lemon. We paid high price, high APR and yes, fools that we are we purchased anyway. In another instance we took my nephew to buy a 2010 Honda Fit. He is from Colorado and was staying with us for a couple of months. He works as a truck driver and I can honestly say he is a very nice, quiet, straight shooter kind of guy. I took him to Stephen Wade Honda in St. George, Utah, and he wanted to purchase and Honda Fit. They took his information and with no issues they gave him the keys. His first car to his name! We were so happy for him and we knew that money was no object for he is as responsible of any deserving american. A week later they start calling our house where he was staying and got ugly very fast. Told him his credit had been rejected and he had to return the car and pay for whatever miles they were on the odometer. Why would they give someone a brand new car, let the car be driven longer than a week and then start harassing this person? Whose fault was it that he had the car? He gave them around $4500 down payment in cash and his credit at the time, supposedly was accepted. If not, if your credit is not good enough they could have easily made it clear and find other avenues. Instead they gave him the hardest time, threats and disrespect, and eventually I returned to the dealership with him and cosign for his vehicle after they changed the contract and we left. It's been a year almost, my nephew went back to Colorado to drive trucks across this great country of ours and left me with enough cash to cover his car for 24 months and he is almost ready to pay the whole debt. Yes, I understand the financial crisis got the lending companies for the first time in years to put more pressure in possible buyers, at no fault of their own. The banks always make the money but the simple man pay for their excesses un unsavory business practices. In this dealership you can expect very little and it showed with my family. Now, their service department, on the other is hand, is really quite good but I never compare hard working mechanics with car salesmen. s More