Sterling Auto Sales

Spoke to Mike on three weeks ago Tuesday. I asked if there was anything that l needed to know about the vehicle. He said "no".I sent a deposit in good faith. Then l flew from St. Paul to Denv I asked if there was anything that l needed to know about the vehicle. He said "no".I sent a deposit in good faith. Then l flew from St. Paul to Denver, and caught an Uber to Sterling. He tells me it was in a small accident.A piece of trim was missing, and there was some minor damage. Finished the paperwork and got on the road. Now Sterling KNEW l was driving right back.l look at the gas guage.....empty.....then l notice the CHANGE OIL light is on.Further down the road l find out there is no washer fluid.As time goes on l discover two pieces of trim are actually missing. A clip on a visor is missing. The tailgate has a bend in it and does nitty close properly. The sun roof didn't close properly. Plus the motor has a small "tick"...... Now l know that it is a '12, with 120k miles on it....But just tell your clients the truth so they can make an informed decision.Plus, change the oil and gas in it, just to be courteous.... So then this happens.I wrote a review that was not too nice. My phone rings and it is Sterling. They tell me that they are going to send me $500.oo to make up for the situation, and have me take down the review. That was last week.... this is all after they know that l am a disabled Iraq and Afghanistan Vet...... which doesn't make me special, just further illustrates how they deal with people who are not local..... So now a month has passed.... The owner sent me a position of the check they were going to send me via FEDEX the weeks ago..... Still no check..... A real quality, trustworthy, and honest dealership....... NOT! More

This is an excellent dealership, pretty laid back environment which makes it great in purchasing a vehicle. Adam was my main guy and he did everything to get me the best rate on my purchase. He's a environment which makes it great in purchasing a vehicle. Adam was my main guy and he did everything to get me the best rate on my purchase. He's a great guy to work with and very personable. He gave me a great value for my car that I traded in when compared to other car companies who pretty much low balled it. Another great guy is Matt, the guy behind the desk. He explained every paperwork in detail and made it easy for me to submit stuff for the loan company. Overall excellent buying experience from a small local family owned dealership. And I will always look at their inventory the next time I'm in the market for another car in the future. More

Great dealership. Great group of guys all of them were very patient and friendly. Helped to get everything done with the bank and stayed late for me to drive down 2 hou Great group of guys all of them were very patient and friendly. Helped to get everything done with the bank and stayed late for me to drive down 2 hours to get the truck. They also have a great selection of vehicles all at good prices. More