
Sterling McCall Acura Sugar Land
Sugar Land, TX
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Had a fantastic experience at Acura Sugar Land! The service advisor (Sarp) was friendly, knowledgeable, and made the whole process smooth from start to finish. The service advisor (Sarp) was friendly, knowledgeable, and made the whole process smooth from start to finish. More
Broderick was very helpful and respectful. He was able to take care of the recall for my Acura MDX and gave me a loaner car. Overall I was very satisfied with the service I received. He was able to take care of the recall for my Acura MDX and gave me a loaner car. Overall I was very satisfied with the service I received. More
Lawrence and the management team did a great job with meeting our needs. They along with Lauderdale in Finance made our buying experience hassle free. meeting our needs. They along with Lauderdale in Finance made our buying experience hassle free. More
I originally went to John Eagle Acura and felt totally ignored but my experience at Sugarland was much different. Even though they were short staff Broderick still made us feel at ease. He still worked wi ignored but my experience at Sugarland was much different. Even though they were short staff Broderick still made us feel at ease. He still worked with us on a last minute appointment and took care of us ASAP. I’m so glad I live on this side of town because I will continue to get my services at Sugarland Acura. More
The staff at this location is always friendly and helpful, which makes a big difference. However, the coffee machines need to be replaced, as they’re often unreliable or out of service. Snack invento helpful, which makes a big difference. However, the coffee machines need to be replaced, as they’re often unreliable or out of service. Snack inventory also needs attention—popular items are frequently out of stock. Service timelines can be unclear, and there should be an easier, more accurate way to track when work will be completed. With a few operational improvements, this location could offer a much smoother experience. More