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Sterling McCall Acura Sugar Land

Sugar Land, TX

Overview
Reviews
4.8
453 Reviews
Call Dealership (832) 944-7200
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7201 Addison Ave

Sugar Land, TX

77479

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Showing 453 reviews

October 05, 2025

All the staff is very pleasant and well knowledgeable to satisfy my needs. The waiting area is clean. More

by Kuo_cwang
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
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October 04, 2025

I’ve been going to this dealer regularly for servicing my RDX. I’m satisfied with the quality of their service. More

by Jing_tong
Recommend Dealer
Yes
Employees Worked With
Broderick Edwa
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October 01, 2025

I was met very quickly with a dealer and the entire place is very friendly.. More

by bobbiesherrill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monsour
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Oct 04, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Sterling McCall Acura Sugar Land

September 27, 2025

Sarp was amazing! He took care of all my needs and gave excellent communication each step of the way. Greatly appreciated! More

by Alphonso.whitakerii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarp
Report | Print
Oct 01, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. If you have any further questions, please give us a call. We're always happy to help!

September 27, 2025

Christina Serrano at the sugarland location was very helpful, and explained everything thoroughly. No pressure to sell any service to you. Thank you. More

by Thimal2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Serrano
Report | Print
Oct 01, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2025

Christina went above and beyond with helping me receive the maintance and services my vechile needed. More

by mariavazquezg77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Oct 01, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2025

Clean and knowledgeable of service advisor. The dealership is close to my house. Thank you. More

by Sureec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarp Gurer
Report | Print
Sep 21, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

September 09, 2025

Service manager’s attitude was terrible. I will not go back there again. Tried to sell services that were not needed. xxxx poor people skills. More

by Scott.obeirne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
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Sep 11, 2025 -

Sterling McCall Acura Sugar Land responded

Scott, thank you for sharing your feedback. We’re very sorry to hear that your recent visit left you feeling dissatisfied. Our goal is always to provide clear communication, transparency, and professional service, and I regret that we fell short of your expectations. I’d like the opportunity to better understand what happened and to review your visit in detail. Please reach out to me directly at kwahl@acurasugarland.com so I can address your concerns personally and work toward regaining your trust. Sincerely, Kolby Wahl General Manager

September 07, 2025

My sales agent, April Jackson and the sales Manager, Felicia Brooks were wonderful. The entire process was handled professionally and fairly. The finance process was quick and easy. More

by darlenedsanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alice Jackson, Felicia Brooks
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Sep 14, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2025

Recommended mandatory fixes, listened to issues I faced and identified the issue with engine start. Communicated with me on the service progress. Provided me a loaner vehicle until the fix. Applied discoun More

by KiranT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Sep 08, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, thank you so much for your positive comments about Sterling McCall Acura Sugar Land! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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