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Sterling McCall Acura Sugar Land

Sugar Land, TX

Overview
Reviews
4.8
534 Reviews
Call Dealership (832) 944-7200
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7201 Addison Ave

Sugar Land, TX

77479

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Showing 534 reviews

April 25, 2026

Omar provided me with exceptional service, he was professional, and explained everything clearly. Thanks again for another great service. More

by Yellowroseoftexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Apr 27, 2026 -

Sterling McCall Acura Sugar Land responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2026

Kevin is the best service advisor that I’ve ever had. He’s attentive, detail oriented, and a trusty advisor when it comes to taking care of you and your vehicle! Highly recommend bringing your car to thi More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany
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Apr 26, 2026 -

Sterling McCall Acura Sugar Land responded

Hello Victor, thanks for your praise and kind comments about Kevin. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 22, 2026

The staff were very kind and welcoming. Although it was unfortunate the dealer was a little understaffed that day, Gabriel Lopez offered us an excellent service. Mrs. VanHoose with financin More

by Abrconcorrespondence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Lopez, Mia VanHoose
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Apr 26, 2026 -

Sterling McCall Acura Sugar Land responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Acura Sugar Land! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2026

Excellent customer service . Muhammad provided excellent customer service. I will continue to get my car serviced there. More

by Tracy
Recommend Dealer
Yes
Employees Worked With
Muhammad
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Apr 25, 2026 -

Sterling McCall Acura Sugar Land responded

Hi Tracy, we're happy you found our staff to be so supportive during your experience here at Group 1 Acura Sugar Land. Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2026

The staff are very pleasant and always willing to help. They explain everything very well. More

by shirleylafferty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin.
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Apr 24, 2026 -

Sterling McCall Acura Sugar Land responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Acura Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2026

The service advisor, Omar, was very attentive and provided me with excellent service throughout the entire process. I really liked how they handled the repair of my vehicle. I am very satisfied with More

by juanmartinezr1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Bravo
Report | Print
Apr 19, 2026 -

Sterling McCall Acura Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2026

The dealership is good in general. I've had very good service in the past with my Acura of 13 years. However, during the last couple years the service has changed. Is no longer as exce More

by Vernise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany
Report | Print
Apr 20, 2026 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback and for your continued loyalty over the years, we truly appreciate you trusting us with your Acura for so long. I’m sorry to hear that your recent experiences have not matched the level of service you’ve come to expect from us. That’s certainly not the impression we want to leave, and I take your concerns seriously, especially regarding the level of personalization and overall experience. I did try reaching out and left you a voicemail, as I’d really like the opportunity to speak with you directly and better understand where we fell short so we can address it moving forward. Please feel free to contact me at your convenience at 832-944-7251. I look forward to connecting with you and working to restore your confidence in our team. Thank you again for bringing this to my attention. Will Solano Aftersales Director Group1 Acura Sugar Land 832-944-7251 Wilsolano@group1auto.com

April 15, 2026

I would like to thank Mike Tran and April for the excellent service I will absolutely recommend this dealership to anyone interested in a new car More

by shearich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, April
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Apr 17, 2026 -

Sterling McCall Acura Sugar Land responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 14, 2026

The Acura dealership delivered excellent service promptly, with professionalism and fair, reasonable pricing throughout consistently. More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
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Apr 17, 2026 -

Sterling McCall Acura Sugar Land responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 14, 2026

Excellent service. Clear explanation of work to be performed. Done as expected and in a timely fashion More

by acgodjikian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Gurer
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Apr 17, 2026 -

Sterling McCall Acura Sugar Land responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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