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Sterling McCall Acura Sugar Land

Sugar Land, TX

Overview
Reviews
4.8
390 Reviews
Call Dealership (832) 944-7200
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7201 Addison Ave

Sugar Land, TX

77479

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Showing 390 reviews

May 02, 2024

The employees here are always courteous and make themselves ready available for all your needs. More

by Lori W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
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May 03, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 29, 2024

friendly employees, service completed in the expected time frame, and clear explanation of recommendations were made during my closeout. More

by nmeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik Paichaudhuri
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May 02, 2024 -

Sterling McCall Acura Sugar Land responded

It's great to hear that you had a positive experience with the friendly employees at our dealership and that the service was completed as expected. Clear explanations during the closeout can make a difference. Thank you for choosing us!

April 28, 2024

They try and take care of the car. Reasonable pricing and good to working with. More

by MSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Chiu
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Apr 30, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

They are always friendly and informative. They tell me about specials and everything I need. More

by krtxkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick in service, Terry Cortez and Ron in sales
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Apr 27, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a friendly and informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Was smooth easy and enjoyed the process. Love the car and had no problems. Thank you More

by Parduester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Was great
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Apr 28, 2024 -

Sterling McCall Acura Sugar Land responded

Congratulations on your new vehicle! We're thrilled to have delivered a smooth sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 24, 2024

Fast courteous service. The staff is wonderful. They are very professional and helpful. The service uses all the latest communication technology when dealing with the cust More

by Mike Olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broedrick
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Apr 25, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a fast and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

I went to this dealership on 04/13/24 And negotiating about Acura RDX I got good deal. But points to be noted they're are slow in paper work, even sales people doesn't know much about vehicle features More

by Raj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Jackson,Naaman,powell
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Apr 25, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 05, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for bringing this matter to my attention. Your feedback is valuable to us, and I apologize for the inconvenience you experienced during the negotiation and paperwork process. We strive for efficiency and excellence in all aspects of our service, and I am committed to addressing this issue to ensure a smoother experience for our customers in the future. Please contact me at your earliest convenience so we can discuss this matter further and work towards a resolution. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

April 19, 2024

Always a good experience at Sterling McCall Acura Sugar Broderick provides the best service here. More

by rlnorris29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
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Apr 20, 2024 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Broderick provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 17, 2024

Pratik provided excellent service for my car today. you have my wrong last name on this survey More

by Summer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik, Justin the mechanic
Report | Print
Apr 19, 2024 -

Sterling McCall Acura Sugar Land responded

I'm glad to hear that Pratik provided excellent service for your car today. Regarding your last name on the survey, could you please contact me and provide the correct information so we can update our records accordingly? Valerian Kuznetsov General Manager (713) 596-2300 val@sterlingmccallacura.com

April 16, 2024

The service consultant was friendly and knowledgeable. He explained the service needed by the "maintenance b3". More

by bethtaylor10@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Clifton
Report | Print
Apr 17, 2024 -

Sterling McCall Acura Sugar Land responded

We're thrilled to hear that our service consultant provided you with friendly and knowledgeable assistance during your recent visit. Keeping our customers informed about the necessary maintenance for their vehicles is important to us, and we're glad that the consultant explained the service needed for the "maintenance b3" clearly and effectively. We're always here to help ensure your vehicle stays in top condition!

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