Sterling McCall Acura Sugar Land
Sugar Land, TX
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Service was excellent and very professional. The service representative was knowledgeable and explained everything very clearly. Keep up the good work. The service representative was knowledgeable and explained everything very clearly. Keep up the good work. More
The schedule appointment was good and acknowledged. Broderick provided professional services to ensure everything exceed expectation as a customer. Broderick provided professional services to ensure everything exceed expectation as a customer. More
They had good options for appointment times with a problem that popped up with my vehicle. My service advisor Broderick was very helpful from drop off to pick up, plus saved me some money along the wa problem that popped up with my vehicle. My service advisor Broderick was very helpful from drop off to pick up, plus saved me some money along the way. Thank You Broderick! This isn’t dealer specific but when they sell you a “luxury” car one of the perks is a loaner car. I have NEVER had a service that qualified for a loaner car. This service was $2300 and they had to wait a day for a part, so what qualifies you? Anywho, I have more maintenance to do so I will be back soon. More
I brought my car for regular maintenance, with relatively low tire pressure (~30 psi), hoping that they would inflate them during tire rotation. Nope. They didn’t inflate tires, but more importantly, they low tire pressure (~30 psi), hoping that they would inflate them during tire rotation. Nope. They didn’t inflate tires, but more importantly, they reported wrong tire pressures on the inspection report (35 psi for all tires). If that was 31 psi, I’d think it’d be a measurement error, but 30 psi can’t be 35 psi. No trust on them. More
Have always been happy and grateful to have Broderick Edwards as our Service Advisor. He cares and explains what will be done, Thank you Broderick for always taking care of me! Today when I got to Sterl Edwards as our Service Advisor. He cares and explains what will be done, Thank you Broderick for always taking care of me! Today when I got to Sterling McCall Acura, I was met by a wonderful lady (I am so sorry I do not have her name) who was very kind and helpful. She let Broderick know I had arrived. When I was leaving, this lady made sure I was fine and ready to go. I have been coming here since you opened and have always been very pleased!! The service is great and the personnel is always kind and helpful!! Something that is important at any business is people with wonderful personalities! You always find this at Sterling McCall Acura!! More
I had my vehicle serviced for the fifth time here and Christian, my service advisor, was superb. He handled everything quickly communicated well and got me back on the road in no time will continue to us Christian, my service advisor, was superb. He handled everything quickly communicated well and got me back on the road in no time will continue to use them for all my service needs and potentially purchase another Acura in the future More

