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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
408 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 408 reviews

February 13, 2024

Prateek - The Service Advisor - Very Polite - Amicable - Knowledgeable- Excellent Host - I would request him any day - More

by ChandrAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prateek
Feb 16, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 12, 2024

Clean, organize, good customer service, good communication and follow-up, automated scheduling and communication between mechanics and customers More

by khai_binh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Feb 13, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for sharing your positive feedback! We're pleased to hear that you had a positive experience with our clean and organized facilities, good customer service, effective communication, and automated scheduling. We appreciate your business and look forward to serving you again in the future!

February 10, 2024

Very good service from them - special thanks to Avdvisor Andy Garcia - thanks again for your help More

by kj.joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Feb 13, 2024 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Andy provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 08, 2024

above & beyond. timely friendly. above & beyond. timely friendly. above & beyond. timely friendly. above & beyond. timely friendly. above & beyond. timely friend More

by ttpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Feb 10, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your enthusiastic feedback! We're thrilled to hear that our team went above and beyond to provide timely and friendly service. Your satisfaction is what drives us, and we appreciate your continued trust in our services. We appreciate your business and look forward to serving you again.

February 08, 2024

I went for service update. Broderick was very helpful. My vehicle was ready before the estimated time. I always take my vehicle there because of great service. More

by Mina Kermally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Feb 10, 2024 -

Sterling McCall Acura Sugar Land responded

We're delighted to hear that Broderick provided helpful service and that your vehicle was ready before the estimated time. It's great to know that you consistently choose to take your vehicle there because of the great service. Thank you for your continued trust in our services, and we look forward to serving you again in the future!

February 07, 2024

Got me in and out! Great experience and great customer service. General manager was very pleasant as well. More

by sabrinadadie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April and General Manager
Feb 10, 2024 -

Sterling McCall Acura Sugar Land responded

We're delighted to hear that you had a great experience with efficient service and excellent customer service. It's also wonderful that the general manager contributed to a pleasant overall experience. Thank you for choosing our services, and we look forward to serving you again in the future!

February 07, 2024

Outstanding customer service both in sales and in service. Nice atmosphere with friendly staff who treated me with kindness and hospitality. More

by Maximus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and J
Feb 08, 2024 -

Sterling McCall Acura Sugar Land responded

We're thrilled to receive your positive feedback about the outstanding customer service you experienced both in sales and service. Creating a welcoming atmosphere with friendly and kind staff is a priority for us, and we're delighted that you felt well taken care of. Thank you for choosing us, and we look forward to serving you again in the future.

February 04, 2024

Excellent service! Mr. Broderick was very hopeful and knowledgeable about the services of my vehicle. He has a great personality and alway offer excellent costumer serv More

by Loantnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Feb 08, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for sharing your positive experience with Mr. Broderick and highlighting his helpfulness, knowledge, and excellent customer service. It's great to hear that he has consistently provided you with a positive experience when servicing your vehicle. Your recommendation is valuable, and Mr. Broderick will appreciate your kind words. Safe and enjoyable travels in your well-serviced vehicle!

February 03, 2024

Great service from start to finish. Setting the appointment through the end of my service was smooth and very pleasant. More

by mj.argueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Palchaudhuri, Pratik
Feb 08, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 03, 2024

Sterling McCall Acura Sugar Land made my first car purchase super easy and memorable, everybody there was so nice and welcoming and April was amazing and went above and beyond to make sure that I was More

by Smith_e_s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April, Matthew, wilder
Feb 08, 2024 -

Sterling McCall Acura Sugar Land responded

We're thrilled to hear that Sterling McCall Acura Sugar Land made your first car purchase easy and memorable! It's fantastic that the team, especially April, went above and beyond to ensure your satisfaction. We appreciate your positive feedback, and we look forward to serving you in the future. Enjoy your new vehicle!

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