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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
387 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 387 reviews

April 10, 2025

I had the best experience. Mike tran was awesome. As was Lauderdale. Really good customer service and not your typical dealer ship. It was an extremely pleasant experience. More

by Kiqu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike tran and lauderdale
Apr 11, 2025 -

Sterling McCall Acura Sugar Land responded

Hi Kiqu, thank you for your kind review; we are happy to pass along your comments to Mike tran & Lauderdale and the team here at Sterling McCall Acura Sugar Land! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2025

don't buy cars here this happened to me I bought a pickup truck on 03/08/25 SUV for my wife because the one we had broke down and I bought a 2019 Chevy Tahoe and after three days the transmission went bad an More

by marcosesquivel21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joaquin Jay Gonzalez Client Advisor
Apr 11, 2025 -

Sterling McCall Acura Sugar Land responded

Hi Marcos, I want to sincerely apologize for the frustrating experience you’ve had. I completely understand how upsetting this situation must be, and I truly appreciate your patience. I want to let you know that I should have a resolution today that will allow you to return the vehicle. I’ll reach out as soon as everything is finalized so we can move forward and make this right for you and your wife. Please don’t hesitate to reach out to me directly if you have any questions in the meantime. Kolby R Wahl General Manager kwahl@acurasugarland.com

Apr 11, 2025 -

marcosesquivel21 responded

Thank you for your message and for taking the time to acknowledge the situation. I appreciate your understanding and your commitment to finding a resolution. I’ll wait to hear back from you once everything is finalized, and I truly hope we can get this resolved smoothly. Please do keep me posted, and I’ll be available if anything else is needed in the meantime. Best regards, Marcos Esquivel

April 08, 2025

Christian was extremely helpful in keeping me updated on the progress of the service until completion. More

by usankaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 09, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. We hope to see you soon!

April 03, 2025

Very good. Mike was great. Very easy process and very happy with Acura Sugar Land More

by christopher.m.atnip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tran
Apr 06, 2025 -

Sterling McCall Acura Sugar Land responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Helpful n friendly advice , only issue is time,they did not give my vehicle back in the schedule time that was requested More

by ashrafjiwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 11, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Apr 17, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact our General Manager at cchiv@group1auto.com when you have an opportunity, and we will be more than happy to try and turn your experience around.

April 02, 2025

Broderick was quick, kind, and thorough. He arranged my ubers going and coming back and was swift to communicate any impeding delays. He made my experience so pleasant. More

by pinkmatter007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Apr 05, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Sterling McCall Acura Sugar Land

April 02, 2025

Mo and Ron were super helpful in fulfilling my wife’s dream car. Kudos to Rob in finance for providing value added service. I am very pleased with Acura of Sugarland and would highly recommend them to my More

by drewverret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Roath
Apr 05, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

I’m always pleased with the customer service that I receive. The service team is always pleasant and efficient More

by Mlfrancis32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Apr 05, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

Acura SL was great. I had some questions after and they were patient and explained it to me. I appreciated it. More

by alps2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick and Asmir
Apr 05, 2025 -

Sterling McCall Acura Sugar Land responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2025

Muy buen trabajo gracias por su servicio fue muy bueno y eficiente. Recomendaría a personas a su diler More

by ilianabreo6883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarp,Gurer
Mar 30, 2025 -

Sterling McCall Acura Sugar Land responded

Hola, sus comentarios y calificaciones son muy importantes para nosotros. No dude en contactarnos si hay algo más que podamos hacer por usted.