Back

Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
216 Reviews

7201 Addison Ave

Sugar Land, TX

77479

Directions

By Type

Showing 216 reviews

April 02, 2024

My service advisor kept me informed and very helpfully regarding how to keep my car in good condition. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Apr 05, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a informed experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 31, 2024

Broderick Edwards was my Service Adviser. We discussed about the service at length and he provided with me estimate and duration of the work. On both counts he kept up the promises and I am h More

by Abhoydas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Apr 05, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your kind words for our staff, we appreciate it!

March 30, 2024

car was well serviced and completed in reasonable waiting time. customer service clerk was very kind and talked to me many times about the car service. More

by wenxinzou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pratik, palchaudhuri
Apr 04, 2024 -

Sterling McCall Acura Sugar Land responded

It's great to hear that your car was well-serviced and completed within a reasonable waiting time. We strive to provide efficient and courteous service to all our customers. We're glad that the customer service clerk was kind and took the time to talk to you about the car service. We're here to help and appreciate your business!

March 26, 2024

Awesome service. Top notch and will recommend to anyone. My advisor was super nice and took good care of me. More

by dwperry76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 03, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Great service; clean atmosphere; friendly personnel. Wish the turnaround was a little faster but they were busy More

by Dec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and service manager
Mar 28, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Excellent customer service, Andy is very attentive and accommodating. He is an asset to your company. More

by Emilie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 28, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback! We're thrilled to hear that Andy provided excellent customer service, being attentive and accommodating. He's indeed an asset to our company.

March 24, 2024

From the moment I got there, everything was smooth and easy. And made everything so easy for me and he was very helpful More

by iwaqasriaz212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Mar 29, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

Efficient service, friendly staff, and thorough inspection left me confident in my vehicle's condition. More

by MDX2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Mar 26, 2024 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 15, 2024

Quick efficient professional clean service. Everything was as expected. The service provider was very friendly. More

by Qavu1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Mar 19, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 15, 2024

Never again. The finance dept was the worst I have experienced buying a vehicle. Zero transparency. If you really want an Acura(which I don’t recommend anymore) g More

by Balenquia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wilder Vasquez
Mar 18, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback about your visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Valerian Kuznetsov, General Manager val@sterlingmccallacura.com