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Sterling McCall Acura Sugar Land

Sugar Land, TX

Overview
Reviews
4.8
423 Reviews
Call Dealership (832) 944-7200
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7201 Addison Ave

Sugar Land, TX

77479

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Showing 423 reviews

October 25, 2023

My service advisor Mr: Andy Garcia is awesome person with wide personality. I wish him all the success. Also mechanic person who works in my car very good mechanic I also wish him to be successful. Thank you More

by shemolshemol@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr: Andy Garcia.
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Nov 04, 2023 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience and that Andy provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 22, 2023

Andy Garcia is the best. It's always a pleasure at the dealership kudos plus More

by ramantm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
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Oct 22, 2023 -

ramantm responded

Always great service.

Oct 22, 2023 -

ramantm responded

Always great service.

Oct 23, 2023 -

Sterling McCall Acura Sugar Land responded

Thank you for your kind words for our staff, we appreciate it!

October 21, 2023

I own a Honda and the dealership welcomed me rather than sending me to a Honda dealership. The service department was very friendly and helpful. I appreciate their willingness to help non Acura car owners. More

by marilynfsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josua
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Oct 24, 2023 -

Sterling McCall Acura Sugar Land responded

It's great to hear that you had a positive experience at Sterling McCall Acura in Sugar Land, even as a Honda owner. Our willingness to help you and their excellent service are certainly commendable. Your satisfaction is important!

October 21, 2023

They are courteous, professional, and customer minded. Margo Bearb is the best!!! She goes above and beyond everytime, and is a big reason that I keep coming back!! More

by MCF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Report | Print
Oct 21, 2023 -

MCF responded

Respond publically to Sterling McCall Acura Sugar Land and inform Margo of my review! SHE IS GREAT!!!!

Oct 23, 2023 -

Sterling McCall Acura Sugar Land responded

Thank you for your kind words for our staff, we appreciate it!

October 21, 2023

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by Mrubesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
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Oct 24, 2023 -

Sterling McCall Acura Sugar Land responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

The service at car repair is poor . The estimate is wrong , bad service and poor. More

by saigon7311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margo
Report | Print
Oct 20, 2023 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback about this experience you had during your service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Valerian Kuznetsov, General Manager val@sterlingmccallacura.com

October 19, 2023

April was really nice and helpful! The dealership was very nice!! My husband and I loved the experience! More

by Nickey.Solomon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April
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Oct 21, 2023 -

Sterling McCall Acura Sugar Land responded

It's wonderful to hear that April was really nice and helpful and that you and your husband loved the experience at Sterling McCall Acura Sugar Land. Exceptional customer service can make a significant difference, and it's clear that your experience was a positive one. Your satisfaction is our priority.

October 14, 2023

I waited 5 hours for the Service even after the appointment and my issue still hasn't resolved for the error code of my Acura MDX 2019. I was told to drive for 500 miles and I had driven. Now they' More

by herorehan02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cheng
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Oct 16, 2023 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 12, 2023

Good service and good manners. . also is honest to customers.I will come back again. More

by caroller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
Report | Print
Oct 13, 2023 -

Sterling McCall Acura Sugar Land responded

It's great to hear that you received good service, good manners, and honesty from Sterling McCall Acura Sugar Land. These are all essential qualities for a positive customer experience. Knowing you'll come back again speaks volumes about the trust we've earned. Thanks for sharing your positive feedback!

October 12, 2023

Great service department. Kept me informed frequently of the status of my car. Free car wash never hurts! More

by bwalker53114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Report | Print
Oct 14, 2023 -

Sterling McCall Acura Sugar Land responded

It's fantastic to hear that you had a great experience with our service department, and we kept you informed about the status of your car. A free car wash is a nice added touch that many customers appreciate. Thanks for sharing your thoughts!

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