Sterling McCall Acura Sugar Land
Sugar Land, TX
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I love the Sterling McCall Sugar Land dealership. I live in Sugar land and it’s so much easier to get to this location. I had superior service from everyone I came into contact with. I live in Sugar land and it’s so much easier to get to this location. I had superior service from everyone I came into contact with. More
I went in for test drive and noticed that tpms light was on and told my sales person and said would get it checked. Then did paperwork and when i went to pick up the car and got it home it was 2 quarts low on and told my sales person and said would get it checked. Then did paperwork and when i went to pick up the car and got it home it was 2 quarts low on oil and carfax reports said was just serviced. I picked up the car and tpms light was still on and sales person said that batteries was bad on sensor and dealership will not change it but they put nitrogen in my tires which i had to pay for and now i have to get it done my self and waste that nitrogen.because even general manager doesn't care and see they didn't do anything wrong. More
Very clean and welcoming. Advisor was very attentive, communicating, and knowledgeable. I was able to get an update throughout the process and got my questions answered in nic Advisor was very attentive, communicating, and knowledgeable. I was able to get an update throughout the process and got my questions answered in nice manner More
Service department not good n very bad service . Don’t get your car service at this dealership they did a bad job my vehicle interior been scratched seriously and ignored to get fixed . Don’t Don’t get your car service at this dealership they did a bad job my vehicle interior been scratched seriously and ignored to get fixed . Don’t wasted your time at this dealership service department indeed! More
I had a very good experience with salesman Mike Tran. He was very knowledgeable and competent to answer any questions regarding the Acura vehicles we were shopping for. Mike is by far the best salesman we was very knowledgeable and competent to answer any questions regarding the Acura vehicles we were shopping for. Mike is by far the best salesman we could have worked with for our decision on a Acura vehicle which by the way are fine quality. I strongly recommend you working with him for a great experience More
Really horrible experience here. They lied to us and told us we would be given a certain price, then right before we signed they tried to add on over $6000 to our initial price. They tricked us, manipulated us we would be given a certain price, then right before we signed they tried to add on over $6000 to our initial price. They tricked us, manipulated us, and lied to us. When we double checked the price and caught them they were so mad but reluctantly gave us the initial price they told us. They continued to try to push things on us we insisted we didn't want. Sat in this office for over 7 hours for a rip off of a deal. Never again. More
Buyer Beware. Worst experience ever. Price and financing is incorrect. Items that were said to have been removed/canceled weren't. License plates still have not arrived and no one will address this problem. is incorrect. Items that were said to have been removed/canceled weren't. License plates still have not arrived and no one will address this problem. The lender called me about the license plate and said they would contact the dealership to get an answer regarding the permanent plate and they can't get anyone to address the issue. This dealership is unprofessional and untrustworthy. More


