Sterling McCall Acura Sugar Land
Sugar Land, TX
Filter Reviews by Keyword
By Type
Showing 544 reviews
Service was quick. I love the detailed video of the inspection . This really helps me to make informed decisions about maintenance. I love the detailed video of the inspection . This really helps me to make informed decisions about maintenance. More
Great experience and very good customer service. Mr Ronald and the entire team made the process a good experience. I'll highly recommend this dealership. Mr Ronald and the entire team made the process a good experience. I'll highly recommend this dealership. More
I came to Sugar Land Acura Service Center for oil check and other checkups. A service consultant Sarp Gurer closely worked with me to get all things setup and scheduled. The work was completed on time, and and other checkups. A service consultant Sarp Gurer closely worked with me to get all things setup and scheduled. The work was completed on time, and everything looks great to me. Sarp also explained two recalls for my MDX and resolved one recall during my visit and ordered a part for the second one recall. Sarp knew the details of my car, understood my needs, and cared about my car as much as I do. Sarp demonstrated his excellent communication skill, and more importantly took care of his customers really well. Thank you so much. David X. More
Nice location. Went in for EV service. Asked them not to wash my car. They did anyway. And when I got my car back the radio station was on a different channel. My r Went in for EV service. Asked them not to wash my car. They did anyway. And when I got my car back the radio station was on a different channel. My rear view mirrors were all at different angles! Why were those things changed if the service was for tire rotation and battery health…? More
We went in and had a fast, smooth transaction. We got exactly what we wanted without all the back-and-forth you usually experience at other dealerships. Our salesman was knowledgeable, professiona We got exactly what we wanted without all the back-and-forth you usually experience at other dealerships. Our salesman was knowledgeable, professional, and made the entire process easy and enjoyable. More
Christina did a fantastic job assisting me. She communicated well and was friendly. I enjoyed the lounge area with snacks where I was able to get some work completed. The process was smooth and She communicated well and was friendly. I enjoyed the lounge area with snacks where I was able to get some work completed. The process was smooth and easy. More
Great service department, everyone that I've worked with there has been friendly, knowledgeable and honest. They do a video of the inspection so you can see what was checked and if the tech found any issues there has been friendly, knowledgeable and honest. They do a video of the inspection so you can see what was checked and if the tech found any issues. Overall always a great experience. More
The service team is very knowledgeable, friendly, and fast. I was quoted a time of 90-120 minutes for the service to be completed but it took a little over an hour. Thanks for the wonderful customer serv fast. I was quoted a time of 90-120 minutes for the service to be completed but it took a little over an hour. Thanks for the wonderful customer service! More


