Sterling McCall Acura Sugar Land

Height of professionalism is what they serve you here. They know what they are doing, and would advise you with in-depth knowledge and experience. . They know what they are doing, and would advise you with in-depth knowledge and experience. . More

The dealership is very professional and friendly with customers. My service advisor Mr. Sharp Gurer was friendly and took the time to explain services needed after the inspection was completed. He also m customers. My service advisor Mr. Sharp Gurer was friendly and took the time to explain services needed after the inspection was completed. He also made sure we was comfortable as my husband and I waited in the waiting room for services to be completed. I highly recommend Acura Sugar Land and Mr. Gurer. More

As an out of state buyer I had multiple phone conversations and texts and worked out a deal only to find out they lied to me. After I spent two days and two flights to get there they still did no conversations and texts and worked out a deal only to find out they lied to me. After I spent two days and two flights to get there they still did not honor our agreement .i should have got it in writing. My salesman was caught in the middle , poor guy he was ok. This dealership is not an honorable establishment that I would deal with again, even when i enlightened the manager in writing I still received no calls or remedies. I recommend extreme caution when your discussing a deal so you do not become a victim of lies and deception like I was exposed to I kept hearing “ you have my word” “ trust me” , “you have nothing to worry about”. Well the proof is evident and they have done it to themselves and I can’t believe them after my experience. More

Service representative was very helpful and informative. I’m very satisfied with service and repair of my vehicle. I’m very satisfied with service and repair of my vehicle. More

Easy accessible Liked the professional service Easy to secure appointments Waiting was very comfortable & quick secure appointments Waiting was very comfortable & quick More

Very professional and attentive specially Rose taking time to answer all of our questions . Thanks time to answer all of our questions . Thanks More

Not following up on service requests - dropped car off, and they didn’t perform the requested service on the door lock malfunction. It’s been a week and no promised call back on a solution. and they didn’t perform the requested service on the door lock malfunction. It’s been a week and no promised call back on a solution. More

Rose did a GREAT job ! !!! my car, Acura and Sugarland will forever ever get my business They’re completely honest, fair thorough, and amazing. !!! my car, Acura and Sugarland will forever ever get my business They’re completely honest, fair thorough, and amazing. More

Mike Tran, the sales associate was excellent. Would definitely recommend him to family and friends. I typically hate the car shopping experience but this salesperson and dealership changed that v Would definitely recommend him to family and friends. I typically hate the car shopping experience but this salesperson and dealership changed that view. More

My advisor (Mr. Dreads) is simply amazing. I forgot his name but he’s the only one there with dreads He’s very attentive and he made me feel like I was the only cust Dreads) is simply amazing. I forgot his name but he’s the only one there with dreads He’s very attentive and he made me feel like I was the only customer being serviced. After realizing that I’d been waiting beyond what he promised, he offered to uber me to get food or go to the shopping center nearby. At that point , I didn’t care how long it’d take, I was comfortable and knew he had it controlled. More