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Group 1 Acura Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
1,365 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 1,365 reviews

September 11, 2026

I always go to this dealership since they take great care of my car. They are very professional and attentive. More

by jennifertellepsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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September 11, 2026

Worst car buying experience. Horrible communication and customer service skills. Don't waste your time here. More

by Teresa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike, Kody and Yezin
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September 10, 2026

Brandy R. is so awesome! She is kind and always friendly. I come to this specific dealership just to work with her! She is so valuable to this company and just More

by ladybug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Print
September 08, 2026

Friendly and timely service, ranking of vehicle’s issues prioritizing and letting customer know the bottom line. More

by Jyoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Print
Sep 09, 2026 -

Group 1 Acura Southwest Houston responded

Hello Jyoti, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

September 07, 2026

This dealership provides highly trustworthy, effective auto repair work on Acuras. They’re also very good at communicating with customers. More

by iossakow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Print
Sep 08, 2026 -

Group 1 Acura Southwest Houston responded

Hi, thank you so much for your positive comments about Group 1 Acura Southwest Houston! We are always more than happy to assist you if anything else comes up. Take care!

September 05, 2026

David Gilbert, my regular advisor, was going to be out but had my order ready to go and Don took care of me. Kaylan made the loaner go fast and easy so I was on my way in just a few minutes. They wrapped More

by edilais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert, Don
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Sep 06, 2026 -

Group 1 Acura Southwest Houston responded

Edilais, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Acura Southwest Houston! If you have any further questions, please don't hesitate to reach out!

September 02, 2026

The people at the dealership were very professional and friendly they let know what my car needed and what they recommended. More

by fitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
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Sep 04, 2026 -

Group 1 Acura Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Acura Southwest Houston! If you have any further questions, please don't hesitate to reach out!

September 02, 2026

Service the service was really good and they found some stuff that needs attention and they were very nice to explain to me every single detail what’s gonna happen and how urgent it is or important to do i More

by Hernandezimelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez, Grecia Vega
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Sep 07, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2026

Excellent service excellent customer service excellent customer service agent excellent communication excellent explanation excellent information More

by Zuhair Albana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio , Grecia Vega
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Sep 04, 2026 -

Group 1 Acura Southwest Houston responded

Hi Zuhair, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Sep 04, 2026 -

Zuhair Albana responded

Great experience and great service advisor

August 29, 2026

Love the service at this dealership. Brandy is an awesome service rep and the technicians are great too. Will always come here for service on my Acura!! I have some really good coupons o More

by Connieponder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Rameriz
Print
Aug 31, 2026 -

Group 1 Acura Southwest Houston responded

Hi! We're so happy we were able to help you out! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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