Group 1 Acura Southwest Houston

I was very disappointed in my visit this time I came there because another dealership in the Group 1 network saw that my battery was bad and asked that I would come over to this location where I origina there because another dealership in the Group 1 network saw that my battery was bad and asked that I would come over to this location where I originally got the battery I got there was received in greeted very well and everyone was nice and friendly and they were throughout the entire process and I’m not complaining about that but it took them almost an hour and a half to tell me that they could not give me another battery because there was nothing wrong with the battery from their perspective after running their test so now almost 2 hours is wasted. I still have the same battery and I have to wait until the issue occurs again before I can come back to them. And the building is very hot and it seems as if the AC is gone out and I’ve been there a few times and the AC does not seem to be working so. Very great staff but very bad experience. More

Responsible and easy scheduling by text massage, satisfactory service. They also checked the cracks on the front window and fixed them. satisfactory service. They also checked the cracks on the front window and fixed them. More

The dealership was in close proximity to me and I didn't have to travel far. I liked that. have to travel far. I liked that. More

Tony chiu, was my service advisor helped me out a lot. Dealership is super clean. Love the free snacks and coffee Dealership is super clean. Love the free snacks and coffee More

The service department was great, and the service advisor, Justin Jackson, was awesome. It was quick, efficient, and very friendly. The work ended up being done quicker than I anticipated and they di advisor, Justin Jackson, was awesome. It was quick, efficient, and very friendly. The work ended up being done quicker than I anticipated and they did a great job. They even washed my car for free. Justin was very friendly, polite, and professional, andanswered all my questions. The cost of the services provided were also very reasonable. There’s a reason I will always take my car to this dealership. More

I had an excellent experience at Group 1 Acura Southwest Houston. The staff was professional, friendly, and made the entire process smooth and stress-free. They answered all of my questions, kept me informe Houston. The staff was professional, friendly, and made the entire process smooth and stress-free. They answered all of my questions, kept me informed every step of the way, and provided outstanding customer service. I truly appreciate their honesty, attention to detail, and commitment to customer satisfaction. I highly recommend this dealership to anyone looking for a great car-buying or service experience. More

I had a great experience trading in my car and purchasing a new one at Acura SWH. a new one at Acura SWH. More