
Sterling McCall Buick GMC
Houston, TX
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Stay away from the service department. They are rude, unprofessional, and don’t know how to repair their own vehicles. Mike, the service manager, told me to go to another dealership since They are rude, unprofessional, and don’t know how to repair their own vehicles. Mike, the service manager, told me to go to another dealership since they could not fix my issue. More
Our Salesman Jaysen Lim, was very helpful in the process. Easy to work with and will love to recommend to everyone who is looking for a new or used vehicle. For the dealership maybe we can speed up the proce Easy to work with and will love to recommend to everyone who is looking for a new or used vehicle. For the dealership maybe we can speed up the process next time, don’t feel like spending 2-5hrs in the property. More
Jay is knowledgeable and professional! The total experience from walking in to driving out was exceptional! Thank you Jay. The total experience from walking in to driving out was exceptional! Thank you Jay. More
Excellent customer service. Assistance and after sales service. Thanks to Jay and Basil for your great assistance and accommodation. Assistance and after sales service. Thanks to Jay and Basil for your great assistance and accommodation. More
Friendly staff, great customer service! The service advisor was attentive and patient, when my truck was ready he took his time to go through the items that were addressed on my vehicle. Fo The service advisor was attentive and patient, when my truck was ready he took his time to go through the items that were addressed on my vehicle. For sure coming back to get my truck serviced here! More
I didn't get printed report of was done. The agent did all wrong. He promised that I will get my report next time. He was over loaded with his work. Plenty of reports on his desk. My car was The agent did all wrong. He promised that I will get my report next time. He was over loaded with his work. Plenty of reports on his desk. My car was ready for a while and, I was looking all over for him with the help of other agents. It seems no file was open for my car. This time, it was a very bad experience and that's why I gave such rating. More
From the moment we walked through the doors we were immediately assisted. Stephanie was absolutely amazing from probing to find out what vehicle best suited us from price to seat choice. She even drove immediately assisted. Stephanie was absolutely amazing from probing to find out what vehicle best suited us from price to seat choice. She even drove our new vehicle to our home because we couldn’t drive both vehicles. On to financing that team was equally amazing. Thorough and efficient it was a seamless experience from start to finish! I will definitely refer friends and family to Sterling Mc Call Buick GMC. And my new truck is awesome!!! More