Avoid this one like the plague.
I bought a new 2019 Encore from this dealership, and have been using its services during the past two years. But have not been there lately due to COVID. I received a post card with a huge "Come back" on it offering for $24.95 to have OIl & Filter change plus Tire Rotation before 2/28. I went there, ended up with a 20,000 mile service done on my car, costing me $339.10, which they basically did what the $24.95 offer to do, plus air filter and windshield wiper change and a few spot checks, but the price went up over 10 fold. I don't blame this on the rep. who served my case, he was just doing what he was told to do. I happened to hear their morning meeting, managers were telling their sales reps. to focus on making money......Hey New flash, your sales people can't sell many cars, because your service department keeps raising ownership cost for your current customers. Being nice and polite with a shiny showroom can only help you so far.
Your customers eventually have to consider their bottom line and cost-performance ratio for their own pocketbooks' sake. None of them can print money like the federal reserve, you know.