
Sterling McCall Buick GMC
Houston, TX
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Excellent customer service provided by John Ramirez in the service department. John was courteous, kept me informed of what was going on and had me out in no time. the service department. John was courteous, kept me informed of what was going on and had me out in no time. More
I pulled in without an appointment and as usual Aaron Fofouna took great care of me and got me back on the road. I needed a new car battery. Always consistent with great customer service every time . Fofouna took great care of me and got me back on the road. I needed a new car battery. Always consistent with great customer service every time . More
Very disappointed with dealership customer service! Waited two hours just to be told part wasn’t available! Only needed headed light changed! Had an appt for 8 was on time! Sad to waste time!!!!!! Waited two hours just to be told part wasn’t available! Only needed headed light changed! Had an appt for 8 was on time! Sad to waste time!!!!!! More
The Associate who helped me was attentive and provided great customer service! I bought my car at a different dealership and attempted to go get my vehicle serviced. I had no success! The wait time was 2 great customer service! I bought my car at a different dealership and attempted to go get my vehicle serviced. I had no success! The wait time was 2 hours before I would have been seen! I appreciate Sterling McCall! More
Mr. Aaron Fofana makes Sterling McCall Buick dealership great with his excellent customer service and more importantly he listens to the customer concerns. great with his excellent customer service and more importantly he listens to the customer concerns. More
Purchased my car on the 21st received it on the 30th was not happy with the overall look of the car don’t know how overlooked some cosmetic things one of the cosmetic things I did ask them about. I thought not happy with the overall look of the car don’t know how overlooked some cosmetic things one of the cosmetic things I did ask them about. I thought they were going to attempt to fix but they didn’t, and then another one called me by surprise on the right driver side, but I feel like if you kept my car that long I shouldn’t have to complain and then have to bring it back to see you. Bodyguard can work on. It could’ve been oversight on mice my site, but I still think that it should’ve been taken care of when I picked up the car I should’ve been satisfied because they promised me that everything would be fixed on the car. And the delivery of the car was confusing, walked outside. The car was not there. Another guy had to go get it on my salesman. I had to wait longer than I thought for him to go get it. More