
Sterling McCall Buick GMC
Houston, TX
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Service was quick and easy. Service advisor promised my vehicle to be done in an hour and a half, but exceeded all expectations and delivered my truck back in 45 minutes. The co Service advisor promised my vehicle to be done in an hour and a half, but exceeded all expectations and delivered my truck back in 45 minutes. The conditions outside were very cold and didn’t expect a car wash. Other than that, they usually do wash my truck after services, but I am human and understand the weather didn’t allow for it. More
They were very helpful just a little inconvenience when we discussed the price the person above the salesman I felt that was not 100% polite and make me feel a little ofended we discussed the price the person above the salesman I felt that was not 100% polite and make me feel a little ofended More
I just took delivery of my new vehicle and let me tell you, Jay Lim and Floyd was courteous and polite. They were always upfront about the pricing, gave me enough time for me to look around and always sho you, Jay Lim and Floyd was courteous and polite. They were always upfront about the pricing, gave me enough time for me to look around and always showed the willingness to work with me and keep me updated on my options. They made sure all of paperwork was on time and accommodated my tight schedule. Overall, I recommend Jay and Floyd to anyone as they always make me feel welcome. This was also my 2nd time doing business with them. More
This is very unprofessional I was charged 200 dollars for a smoke test that I never agreed for Buick to do. I’m very disappointed that I was charged and I told them not to do anything to my car if the insura a smoke test that I never agreed for Buick to do. I’m very disappointed that I was charged and I told them not to do anything to my car if the insurance didn’t cover the cost. I asked them to call me before doing anything to my vehicle More
This is a very impressive, friendly and professionally operated dealership. My salesman, Josh Espinal was excellent help in every way to put my needs together and I was extremely pleased with our deal. I operated dealership. My salesman, Josh Espinal was excellent help in every way to put my needs together and I was extremely pleased with our deal. In addition the General Sales Manager, Senad Hadzithusejnovic worked with us in approving and negotiating my deal. All in all I highly approve this dealership and everyone I met there. They are obviously tuned in to winning customers and the importance of each customer. Great selection of vehicles as well. I drove a long way and they didn’t waste a moment of my time! More