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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.3
245 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 245 reviews

January 15, 2024

Very professional and courteous staff. They took the time to explain every options for my needs. From service dpt to sales, sales manager, and finance rep where very helpful at all times. More

by Marnie Alonzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, sales mgr and Antoine sales person, Digital AirStrike, James Arce, Luis Guerra
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Jan 18, 2024 -

Sterling McCall Buick GMC responded

It's fantastic to hear that you had a positive experience with our professional and courteous staff. The fact that we took the time to explain all options for your needs, from the service department to sales, sales manager, and finance representative, is a great testament to our commitment to customer satisfaction. Congratulations on your new vehicle!

Helpful
January 10, 2024

What can I say Motor + Transmission both out in 2yrs brand New Car brought April 2021. Thank God for Warranties but I've never experienced anything like this I guess this was a COVID Car 😂😆. I think G More

by danapruitt34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Guerra, Luis Guerra
Report | Print
Mar 28, 2024 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize that your experience with the Buick GX has been unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kimono Cooper General Manager Kcooper@group1auto.com

Helpful
January 09, 2024

Went in for oil change. It cost $103.00 and 2.5 hours. won’t be back! More

by Lawrenceglaser6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never saw these guys.
Report | Print
Jan 09, 2024 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 09, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize that we could not meet your expectations during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at kcooper@sterlingmccallbuick.com. I look forward to speaking with you. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

Helpful
January 04, 2024

They gave me a loaner car until my car was fixed. My car was fixed in a timely manner. Johnathan was great. More

by Lmjackson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Marin was great . 5 stars
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Jan 06, 2024 -

Sterling McCall Buick GMC responded

It's fantastic to hear that you had a great experience and that Johnathan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 03, 2024

Always get great service. If only that GMC check engine light would stay off. Definitely recommend. More

by Gary2hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl and Basil
Report | Print
Jan 05, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 02, 2024

Jonathan was very helpful and knowledgeable about my vehicle. He took really good care of me and kept me informed about what was going on with my vehicle. If I ever need service to my vehicle again I wi More

by calbat62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marin
Report | Print
Jan 04, 2024 -

Sterling McCall Buick GMC responded

It's wonderful to hear that Jonathan provided you with exceptional service at Sterling McCall Buick GMC! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 02, 2024

Very professional, courteous, quick, resolved the issue. Jordan stayed in contact throughout the job. We appreciated the service department and Jordan! More

by william.knecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 04, 2024 -

Sterling McCall Buick GMC responded

It's fantastic to hear that you had a great experience and that Jordan provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 29, 2023

Sterling Mc Call is great! !! :) the staff is very friendly on point to help u purchase a vehicle. More

by Labrams66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Arce
Report | Print
Jan 03, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 28, 2023

Haroun is the best service advisor. From the time I dropped off my car to pick up everything was smooth, I will definitely refer him to family and friends More

by Moulaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroun
Report | Print
Dec 29, 2023 -

Sterling McCall Buick GMC responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
December 26, 2023

Service rep Jordan provided excellent customer service. He was very informative and answered all my questions. More

by Rbarnesii99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Dec 28, 2023 -

Sterling McCall Buick GMC responded

It's fantastic to hear that you had a great experience and that Jordan provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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