
Sterling McCall Chevrolet
Houston, TX
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Today I dropped in unscheduled for oil change and tire rotation andI was received with professional service. I was surprised of the turn-around time for service to be complete. Thanks rotation andI was received with professional service. I was surprised of the turn-around time for service to be complete. Thanks More
I have never experienced service this poorly. Both myself and the dispatcher (their employee) were ignored as we actively asked for assistance getting my vehicle serviced. There were no cars or o Both myself and the dispatcher (their employee) were ignored as we actively asked for assistance getting my vehicle serviced. There were no cars or other customers waiting and at least 6 employees sitting there not responding while we both were asking if someone could assist. If I didn’t covertly video it, I would find it hard to believe. After 1:54 minutes elapsed all while the dispatcher said, “please guys, the customer is standing here watching,” an employee realized I was recording and asked if I had been helped. If people don’t want to be of service, they should not work in the service department. More