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Sterling McCall Chevrolet

Houston, TX

4.1
589 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 589 reviews

April 16, 2024

Awesome service advisor at this dealership from my experience with my vehicles to be serviced More

by Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Duran
Apr 18, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 16, 2024

Do yourself a favor don't use this people for repairs worse customer service ever. I had never experience what I experience with this dealership and when I called the supervisor and left a voicemail twi More

by maria92877
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Apr 16, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize that your calls were not returned. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Tim Harless General Manager tharless@SterlingMcCallChevy.com

April 15, 2024

Ken was great. He handled my car issue. Was a thorough professional. He had good product knowledge More

by jalal.haris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Myer
Apr 17, 2024 -

Sterling McCall Chevrolet responded

It's fantastic to hear that you had a great experience and that Ken provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 12, 2024

They really help you out very nice people would really recommend them 👍 they really look out for you to get you the right vehicle More

by mstorres18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 16, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had a nice experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Price gouging on tire replacement, just because I cannot take car elsewhere. Called me with one price and then wrote again to jack up the price estimate More

by Shri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa
Apr 16, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Chevrolet responded

I apologize that your experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tharless@SterlingMcCallChevy.com Tim Harless General Manager

April 09, 2024

Everyone that I spoke to was very nice and willing to help you out. This was the only dealership that I went to that would work with me on the payment that I needed to buy the vehicle. Very pleased with More

by shawnpardue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Koya 5 stars
Apr 12, 2024 -

Sterling McCall Chevrolet responded

That's fantastic to hear! We're thrilled that you had a positive experience with us and that our team was able to work with you on the payment you needed to purchase your vehicle. Thank you for your recommendation, and we appreciate your kind words. Enjoy your new vehicle!

April 08, 2024

I was granted the chance to meet Clinton Akoma, an excellent salesman/customer service rep! He was patient and able to help me without hesitation. I was able to get a used car that would last me a goo More

by Andrew616chandler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CLINTON AGUILAR
Apr 11, 2024 -

Sterling McCall Chevrolet responded

It's wonderful to hear about your positive experience with Clinton and Carlos at our dealership! We're glad that Clinton provided excellent customer service and helped you find a reliable used car like the 2015 Lexus IS250. It's great to know that your car is clean, running smoothly, and expected to last for years to come. We appreciate your kind words about Carlos in the finance department, and we're happy that he made the process professional and enjoyable for you. Thank you for choosing us, and we look forward to serving you again in the future!

April 07, 2024

Terrible customer service and un professional staff from the sales man to the finance manager More

by Clutch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry Delgado art nieto
Apr 09, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Sterling McCall Chevrolet responded

I apologize that your experienced was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tharless@SterlingMcCallChevy.com Tim Harless General Manager

April 06, 2024

More choices, Good sales. Lot of people recommend this location to buy Chevrolet cars and trucks. More

by wxh1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Espinola
Apr 09, 2024 -

Sterling McCall Chevrolet responded

That's great to hear that our location is recommended for buying Chevrolet cars and trucks! We strive to offer a wide range of choices and provide excellent sales services to our customers. We're here to help and ensure a great car-buying experience for everyone!

April 05, 2024

Great service advisor Will Kirchner helped me with every question I had and all were answered plus he went beyond that and helped me go through my rav4 menu to change a few things concerning my door locks � More

by gmartha385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kirchner
Apr 05, 2024 -

gmartha385 responded

Thank you Will Kirchner

Apr 09, 2024 -

Sterling McCall Chevrolet responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!