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Sterling McCall Chevrolet

Houston, TX

4.2
887 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 887 reviews

April 28, 2025

It took 8 hours for the sale. An hour or so of me picking out a truck. Then getting the Group1 VIP and incentives straight. Finance was way too slow and kept pushing for extras af More

by feechon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margi ( no longer working there )
Apr 29, 2025 -

Sterling McCall Chevrolet responded

Thank you for your feedback. I am sorry that we were unable to meet your needs. I am new to the store and will address your concerns with my managers. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com

April 28, 2025

Service was great, everything went fine on my experience at the dealership. Quick and simple. More

by jsunit0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquoia
Apr 30, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2025

Very pleased with my buying experience! Sal made it a breeze to get the best deal possible so I can leave the dealership with a brand new truck! More

by Jesus Tovar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Martinez
Apr 30, 2025 -

Sterling McCall Chevrolet responded

Hi Jesus, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 27, 2025

Well as always Sterling Mccall is my go to for all of my concerns when it comes to my truck thanks Sterling McCall More

by genepatterson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeri
Apr 28, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Nina is AWESOME! She is a great asset to the company! I will always bring my business here! More

by nicoledanielle86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Apr 28, 2025 -

Sterling McCall Chevrolet responded

Hi, thanks for your praise and kind comments about Nina. Feel free to reach out to us if you need anything. Have a wonderful day.

April 24, 2025

I had a great experience at Sterling McCall. Mr. Jarrod was super easy to deal with in the sales department. The building was neat and clean. Very professional team at Sterling McCall Chevrolet More

by bubbacgf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod Williams
Apr 28, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 24, 2025

I wanted to take a moment to share my recent and ongoing experience with your service department in hopes that it leads to improved consistency and customer care. I have visited this dealership multiple t More

by Christian Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Hall
Apr 27, 2025 -

Sterling McCall Chevrolet responded

I terribly sorry for the experience. I will get with our service to investigate where the breakdowns were. I am new to the store and will make sure we get your concerns addressed. Kyle, my Service Director will reach out to you. Thank you for bringing this to my attention. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com

April 24, 2025

This dealer did poorly, the people who work on financial, they should let you know what papers and bills that you need. Not in last minute or tell you one week that you are missing important papers and you s More

by saulgarcia331.33
Recommend Dealer
No
Employees Worked With
Palomera
Apr 27, 2025 -

Sterling McCall Chevrolet responded

I’m terribly sorry that my team let you down. I will visit with them to make improvements. Thank you for reaching out. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com

April 21, 2025

Ninete got me in and out in 3 hours. Very satisfying! I don’t recall a bad experience at McCall. More

by black.legalserv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninete
Apr 23, 2025 -

Sterling McCall Chevrolet responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 20, 2025

Ninete provided me with an exceptional service from beginning to end. She was very pleasant to work with. I couldn’t say I was more happier with the experience. More

by Myprocleaner
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brad
Apr 22, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy you found Ninete to be so supportive during your experience here at Sterling McCall Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

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