Sterling McCall Chevrolet

I was cheated on a service visit. Corvette Grand Sport. Munday charged me for 11 quarts of Mobil 1 synthetic oil but did not give me my money's worth. The oil level is not even near the hash mark area. I wi Munday charged me for 11 quarts of Mobil 1 synthetic oil but did not give me my money's worth. The oil level is not even near the hash mark area. I will have to buy 2 or 3 quarts to bring the oil up to the proper level. Yes I read the manual and checked the oil on a warm engine on level ground allowing the proper amount of time for the oil to run back into the tank. I am VERY disappointed in this maintenance visit and will not be back. More

New car purchase Went in to trade in my car for a new one. Was very easy and painless. Had no issues and salesman did great job and got me in what I wanted. Went in to trade in my car for a new one. Was very easy and painless. Had no issues and salesman did great job and got me in what I wanted. More

Best car buying experience ever!! I bought my 2016 Tahoe from Munday Chevy. I went in thinking, god who am I going to have to deal with and watch for the lies and typical sales man bu I bought my 2016 Tahoe from Munday Chevy. I went in thinking, god who am I going to have to deal with and watch for the lies and typical sales man but man was I wrong. I was met by Awni Kawar who immediately treated me like a friend and not a customer. I was never lied to or pressured into anything except a great deal! My purchase was smooth and easy. Awni took the time to go through every feature in detail at the end of the sale to make sure I new how to work everything and make sure everything was connected with my phone. After that the manager Randy Kalaf came out to thank me for my business and really made me feel appreciated. If you are looking for a car, get down to Munday ask for Awni and get yourself a new friend and a great sales man! You won't be disappointed! More

Longest wait time with appointment I scheduled a 9am appointment for an oil change and tire rotation. At 11:30 my truck still had not been back for service. As a person, who scheduled a I scheduled a 9am appointment for an oil change and tire rotation. At 11:30 my truck still had not been back for service. As a person, who scheduled an appointment for my service, I expected to be out in an hour or hour and a half tops. This was not the case. I did not get my truck until 12:15 and that was after I went up to the service counter multiple times asking the status of my truck. I wasn't even called to be made aware that my truck was finished until then. This was the first time I used Munday Chevrolet and I can guarantee you it will be the last. An oil change and tire rotation with an appointment should not take over 3 hours when they tell you to get there 20 minutes early. Worst experience!! More

They don't care Zero stars, not one. In spite of the fact the vehicle has been brought in for service no less than six times over the past year, it has still not been Zero stars, not one. In spite of the fact the vehicle has been brought in for service no less than six times over the past year, it has still not been fixed. Same excuse every time, can't recreate the problem, even though driven with owner on more than one occasion and acknowledged the recognized problem to the point of performing repair work which resulted in only temporary fix. How can problem not be recreated or diagnosed when it has already been diagnosed and repaired at least once?! Refuse to accept responsibility for repair and ignore customer efforts to define and explain issues. Either the vehicle is a lemon, the dealer is a lemon, or both. More

Above and Beyond the call of normal dealership treatment I initially came in for an engine light that would not go out. The Service Advisor Wayne Hrozek took care of my car and myself. It was going to be a I initially came in for an engine light that would not go out. The Service Advisor Wayne Hrozek took care of my car and myself. It was going to be a week before my car would be ready and I was a little at ends since that was our only transportation. Wayne immediately stepped up to bat and offered a loaner car until mine was ready. What I really think was exceptional was that I own a 2006 Saturn, not a Corvette, not a big SUV, but a Saturn. I was impressed with that level of service for such a minor vehicle to the Dealership, but apparently that is how Munday Chevrolet is. It seems everyone is treated equally whether it is a $17,000 car or a $70,000 car. You have no idea how important that little act was to me and I can not express my gratitude enough. I felt important (at a Dealership) for a change and I am glad they treated me as if I was important to them as a customer. Thank you Wayne, and Munday Chevrolet for exceeding my expectations and making my life a lot easier. John Denning More

amazing I brought in my 2014 Chevy Cruze in for an issue. I made an appointment and I was really worried, becuase I had to be to work. I was in at 830 and out I brought in my 2014 Chevy Cruze in for an issue. I made an appointment and I was really worried, becuase I had to be to work. I was in at 830 and out by 945. It was the thermostat (still concerning because it is a 2014) and they replaced it for free, because it is under warranty. Service was amazing!! More

Trade-in/pay off Traded a car in to munday, they never cut the check to pay off the loan on the vehicle used for trade in. Now the bank is calling wanting money. Mun Traded a car in to munday, they never cut the check to pay off the loan on the vehicle used for trade in. Now the bank is calling wanting money. Munday refused to call the bank to inform them of the trade in/payoff situation. Refused to give me confirmation of payoff , only informing me every time I called that the check was sent out the previous day (called every day for 3 weeks) More

WORST SERVICE EVER.. NO CUSTOMER SERVICE WHATSOEVER Unfortunately, this is the 2nd time taking our car there for service. I should've learned the first time. Absolutely everyone I spoke to was rude. In Unfortunately, this is the 2nd time taking our car there for service. I should've learned the first time. Absolutely everyone I spoke to was rude. In person / over the phone ... didn't matter. I made an appointment on Friday at 1pm (check engine light came on at 13k on Chevy Cruize Deisel) ...so, after calling a couple of times with NO ONE knowing anything about my car, getting transferred to countless voicemails, different individuals voicemails... They can't find me in their computer system, anywhere, but somehow the girl I spoke to on Saturday said my car isn't done yet. I asked her what was wrong with it, and she claimed she had no access to that information. What? Then, how would she know it's not done yet?? It's now 1pm on Monday and I'm currently waiting for a phone call back from another clueless, rude Munday employee. Can't wait. Next time I need service, I'll definitely be driving over an hour away to the next closest Chevy dealership. More

Worst place EVER to buy a car I was sent an email on a Dodge Charger. Called and it was still available. Told sales rep is come right down. Being lazy as he was he asked if I'd c I was sent an email on a Dodge Charger. Called and it was still available. Told sales rep is come right down. Being lazy as he was he asked if I'd come in Saturday at 9 am. I arrived on time he was late and the car I wanted was sold in that 15 minutes. Salesman had no clue about specs. I purchased the car and then had second thoughts. I attempted to use their own 3 day guarantee and was treated like a leper. I will never recommend this dealership. Associates at work have purchased cars there and told me if I'd have asked them they would have screamed to NEVER shop there. Good advice. Too late More