Sterling McCall Chevrolet

If they could get 0 stars that's what they would get. Munday Cheverolet contacted my husband concerning him wanting to get a chevy silverado quad cab. We wanted something used and it didn't have to be Munday Cheverolet contacted my husband concerning him wanting to get a chevy silverado quad cab. We wanted something used and it didn't have to be fancy. We were told no problem. Also we advised them that my mother was in the market for a vehicle as well and had a large down payment. My mom fould the vehicle she wanted and after back and forth with the bank we selected a vehicle that they said the bank would accept. We were there for hours waiting on what I don't know, only to be told that the bank closed and that they wouldn't have a response til the next business day which was Monday. They called my mom and said they had everything taken care of and she could come in and get her car, they never called my husband and when he called they just said come out. Then they called him back and asked if my mom would cosign for my husband. He was like no, I just paid off a car 6 months ago and paid it off early with no late payments. Needless to say we get out there and the salesman that was helping us was not there and SAL Watson helped us. He was rude very arrogant. He asked my husband again about my mom cosigning and my husband and mom said no. He gave my mom one spr and she questioned it because of her credit score (he never had our paperwork in front of him to tell us exact figures) he left came back and said you are right the apr is less. She asked what kind of deal can you work out if I pay cash for the car. He was like nothing so I took over. He demeanor and attitude was horrible. He told us we came to them and I was like y'all call us and you can't make money unless someone buys a car. Needless to say my mother took her money and left. They just point blank told my husband they couldn't get him approved. My husband went to another dealership and they said we have an approval from a bank that said y'all were already approved at Munday chevy with a co signor (which was my mom). My husband was livid. He nor my mom ever gave consent for the dealership to submit a loan with both of them on it. We called the dealership and spoke to SAL, once again the arrogant attitude came out and he said my mom gave consent (lies) she was sitting there and said I never consented for y'all to do this. SAL then starts laughing and joking with others in the background saying we have a disgruntal customer on the phone. We hung up and called the manager, no response. We are making it our person mission to tell everyone about the shady dealings of this dealership. My husband went to Autonation Chevy on the gulf freeway and has the exact truck he wanted. My mom went to Sterling mccall Nissan on sw freeway (excellent service) and has a brand new 2014 nissan versa sedan no cosignors. Just the other day I received a denial letter from a finance company stating that my husband was approved at Munday cheverolet but the approval expired. (But I thought he couldn't get approved) This dealership is the worst. Beware they will hurt your credit. More

Hyder Alkhazall and Noel Villatoro are very helpful on giving advise and comparing vehicles to fit your needs. Aside from helping us with that dilemma they both advised us on our credit issues and made my giving advise and comparing vehicles to fit your needs. Aside from helping us with that dilemma they both advised us on our credit issues and made my husband and I feel like if we knew each other for a long time. They make you feel welcome and are very friendly. I will make Munday Chevrolet my only dealership to go to and recommend, as long as Hyder Alkhazall and Noel Villatoro are there!! Thank you so much guys and Munday Chevrolet take care of these guys they are very knowledgeable and know what they are doing! More

This was the easist auto purchase I've ever made. I completed my application on Munday's website. Hyder with the internet sales department contacted me immediatly to determine what my needs was. I ha completed my application on Munday's website. Hyder with the internet sales department contacted me immediatly to determine what my needs was. I had a few questions and knew just what I wanted in this vehicle. Hyder was very professional, responsive and knowledgable of the 2012 Chevrolet Camero. Hyder located the vehicle (in the right color & options) that had everything I dreamed and sent me a text message with the stock number. I arrived at the dealership that evening and around 6:30 and was greated at the door by Hyder. He was courtesy and had the vehicle of my choice waiting for me in front the door. I was on my way home in my new 2014 Blue Ray Mettalic 1LT Camero by 8:30. Hyder is the greatest car salesman I've ever met. I will definitly recommend him and Munday Chevrolet to my family/friends. Thank you Hyder for your wonderful customer services ethics!!!!! PS - He even followed up with me this morning - Now that's Excellent Customer Service!!! More

I am so happy to share this experience with everyone. First off I original talked to Justin about a 2014 Chevy Equinox. When I was finally ready to come into the office Justin told me he will be off that First off I original talked to Justin about a 2014 Chevy Equinox. When I was finally ready to come into the office Justin told me he will be off that day so he referred me to Hyder. Hyder was WONDERFUL!!!!!!!!!!!!!! I had negative equity on my Nissan Altima and my trade wasn't good either. However Hyder made it happen for me and I will forever be thankful. I drove off in a 2014 Chevy Equinox about 2 and a half hours after I got to the dealership. One thing I liked about the experience is I wasn't treated like a customer I was treated like a person. Hyder was so down to earth and I like that. Overall I had the best experience ever at a dealership and when I get my next vehicle I'm definitely going to see Hyder. Thank you Hyder so much! More

I went into the dealership with a quote from another dealership. I met with Hyder who promised to match the competitors price on a 2014 Malibu. Hyder did that and much more. I could have done business w dealership. I met with Hyder who promised to match the competitors price on a 2014 Malibu. Hyder did that and much more. I could have done business with the other dealership, since I was going to pay the same price for the vehicle, but what earned my business was how honest Hyder was with me. His honesty, professionalism, knowledge and overall friendly attitude instantly made me think this guy takes care of his customers. The process was easy, Hyder did most of the work, got me a great deal and threw in some extras that just made the purchase even more great. Even though I just bought this new vehicle I can see myself returning to buy another car from the same dealership. Everyone I met with there was extremely helpful and polite along with being absolutely professional and made me feel at ease with buying my vehicle. I actually enjoyed the experience, it was painless. The car I wanted wasn't in stock, I wanted one of the popular colors that the dealership did not have in stock, but that did not hinder Hyder from putting me in the exact car I was looking for. Within a couple of days my car was ordered and delivered in the exact color I wanted, with no problems at all. Hyder went above the call of duty when it came to earning my business and taking care of me as a customer. I will return. More

Great experience with my recent purchase. The sales staff were just as determined to get me into a car as I was. I appreciate the hard work! were just as determined to get me into a car as I was. I appreciate the hard work! More

I was shopping for a new corvette and stopped by Munday Chevy. It was very busy. I waited about five minutes and the sales manager came out of his office to help me. He took time to show me the cars and th Chevy. It was very busy. I waited about five minutes and the sales manager came out of his office to help me. He took time to show me the cars and then set me up with one of his sales people after they had taken care of another customer. I ended up getting a new corvette and couldnt have been happier with my purchase! If you need a chevy go to Munday! They will give you the best service and price. More

Hyder Alkhazali was great with us from the get go first correspondence by email, phone and finally in person. Hyder is a super genuine person and awesome salesman. He answered all our questions, didn't r correspondence by email, phone and finally in person. Hyder is a super genuine person and awesome salesman. He answered all our questions, didn't rush us and made us feel at home. We felt appreciated and not taken advantage of. He cares about his customers and we could tell that from our conversation while will going through the sale process. We came to a great deal and couldn't pass it up. We will always come back to Munday and will give Munday a good recommendation to our friends and family. Thank you Hyder! You Rock :) Amy Smesny & Steve Hyder :) More

Great customer service! Our salesman Hyder was excellent. He got us the best price for our cars and wasn't pushy or overbearing, as some people can be. Although the dealership doesn't ship, Hyder worked out He got us the best price for our cars and wasn't pushy or overbearing, as some people can be. Although the dealership doesn't ship, Hyder worked out a way for me to get my car after deployment was over. Finance took a while however the overall experience was great. More

I had the BEST experience at Munday Chevrolet! My sales person was Hyder Alkhazali and he was the absolute best person to work with. Hyder didnt pressure me into anything and gave me time to think over the person was Hyder Alkhazali and he was the absolute best person to work with. Hyder didnt pressure me into anything and gave me time to think over the possibilities i had before i purchased my new Chevy Silverado 1500. The first night i was there, Hyder waited after 9:00pm for me to make sure i was taken care of. I waited until the following day to finish signing my paperwork and Hyder gave me a call first thing that morning informing me when my truck would be ready for pick up so that i wouldnt have to wait once i got there. Once i arrived at the dealership, he presented me with great news and told me that he was able to get my interest rate to go down and he was able to get me in the price range that i wanted. If you go to Munday Chevrolet, ask to see Hyder because you will be treated with the BEST customer service possible. I will never go to another dealership again because the experience i had at Munday Chevrolet was over the top and i would recommend this place to anyone!!!! Thank you Hyder and thank you Munday Chevrolet!!!! I love my new Chevy!!!!!! More